Empower employees to quickly find answers to common HR and IT questions with a self-service portal. Find everything from knowledge articles to ticket updates to built-in workflows — all quickly built and customized with your brand.
Resolve requests and tickets faster with an omni-channel workspace that gives you a complete view of your employee. Streamline workflows with built-in productivity tools, AI, and automation.
Connect with your employees on channels like chat, messaging, email, and more. Solve common requests by embedding AI chatbots in your channels, and answer more complex questions by seamlessly transferring employees to the right help personnel.

The fact that Salesforce makes so much information available has been a huge factor in our success.”

Brent Kueper, Director of HR Technology, Macy’s
See how you can streamline employee service for HR and IT.