Sales teams track their personal quota, their team quote, forecast gaps, and likely deals in their pipeline in a dashboard.

Fuel staffing growth with an AI-assisted and agentic workforce.

Connect clients, sellers, talent, and recruiters, increasing efficiency and placement velocity with a CRM for recruiters powered by Agentforce.

Industry leaders improve engagement and fill jobs faster with a CRM for recruiters and sellers.

Transform client and candidate engagement with agentic AI.

Use autonomous AI agents to attract top talent, engage candidates at scale with personalized, multi-channel communication, streamline the recruitment process, and make smarter hiring decisions.

Enhance efficiency and scale by augmenting sellers with autonomous AI agents who work 24/7 to cultivate leads, answer questions about your services, and schedule meetings.

An email recommendation to recruit a viable candidate.

Autonomously engage every candidate in any channel using natural language, recommend jobs, screen, and schedule interviews, guiding candidates through every step of the process.

A customer journey builder outlining the customer journey via Instagram ad.

Augment sellers with AI agents who can provide real-time coaching, facilitate role-plays tailored to the opportunity at hand, and assist sellers with guidance and action in the flow of work.

A customer journey builder outlining the customer journey via Instagram ad.

Utilize autonomous AI agents, grounded in trusted data, to engage clients, streamline onboarding, automate processes, deliver insights, resolve issues, and escalate to humans when it matters.

Mobile view of a talent onboarding portal outlining the steps for a candidate after being recruited.
An email recommendation to recruit a viable candidate.
A customer journey builder outlining the customer journey via Instagram ad.
A customer journey builder outlining the customer journey via Instagram ad.
Mobile view of a talent onboarding portal outlining the steps for a candidate after being recruited.

Unify the workspace and accelerate placements with AI-assisted workflows.

Bring sellers and recruiters together on a single platform, leveraging integrated data, automation, and AI across any channel to increase efficiency, streamline workflows, and grow revenue.

Empower sellers with real-time data and AI that allows them to prioritize the right clients, protect margins, and drive productivity with coaching and resources surfaced in the flow of work.

A detailed listing of prospective leads along with an AI-based prediction of conversions.

Quickly search for candidates, intelligently match the right people to the right jobs, and seamlessly submit them to clients to accelerate placements and drive success.

A dashboard with the available opportunities for a company.

Engage clients and candidates seamlessly through email, voice, and messaging tools — all from a single, integrated platform — to streamline communication and enhance efficiency.

A dashboard with the available roles to fill in a company.

Use contextual data and predictive insights, delivered directly in the flow of work, to streamline processes, make better decisions, and enhance effectiveness across all client and candidate interactions.

A dashboard with the available roles to fill in a company.
A detailed listing of prospective leads along with an AI-based prediction of conversions.
A dashboard with the available opportunities for a company.
A dashboard with the available roles to fill in a company.
A dashboard with the available roles to fill in a company.

Create lasting client and candidate relationships.

Unify and activate customer data to power AI, enhance message relevance, personalize campaigns, and increase client and candidate engagement.

Create a complete view of the client and candidate relationship with any data, build segments, calculate insights, and take action.

Detailed flowchart to upskill a talent.

Engage in preference-based multi-channel messaging and create relevant 1:1 moments for candidates and clients.

Service agent’s dashboard with relevant performance details.

Extend business processes to clients and candidates and deliver personalized experiences on any device.

A Salesforce bot assigning a new job record on Slack.

Leverage AI and data to identify client and candidate signals to improve retention and strengthen brand loyalty.

A Salesforce bot assigning a new job record on Slack.
Detailed flowchart to upskill a talent.
Service agent’s dashboard with relevant performance details.
A Salesforce bot assigning a new job record on Slack.
A Salesforce bot assigning a new job record on Slack.

Salesforce for staffing and recruiting FAQ

Customer relationship management (CRM) is a system that provides staffing and recruiting firms a way to manage their client and talent interactions across sales, customer service, and marketing, as a means to stay connected, streamline processes, and improve profitability.

Salesforce is consistently ranked as the #1 CRM provider every year by a variety of organizations. Salesforce has staffing and recruiting customers that range from the largest enterprises to small- and medium-sized businesses who use our CRM for recruiters and Agentforce solutions.

As a recruiter, having a CRM can be highly beneficial to keep all your talent details, interactions, and history in one place; track emails, calls, and meetings to ensure consistent and professional communication; manage your tasks efficiently; and gain insights from your data.

CRM can be used to centralize candidate information including resumes, contact information, and interview notes. CRM can automate communications with the talent such as acknowledging receipt of applications and scheduling interviews. CRM can also maintain a database of past candidates for future roles.

Salesforce CRM solutions start at $25 USD per user per month for our Starter Suite for small staffing businesses and varies based on the specific solutions you need. Our team will build a quote based on your unique needs.

Disclaimer: Salesforce pre-built Agentforce capabilities are constantly being enhanced based on customer feedback and may not reflect actual product details. Solutions may not be currently available, delivered on time or at all. Customers should make purchase decisions based upon solutions that are currently available.