Providers: Put patient relationships first

Provider organizations have a lot of data spread across multiple systems. The lack of a holistic patient view leaves providers toggling between screens and unable to provide the right care at the right time. This makes managing complex care coordination a more error-prone and time-consuming process.

An integrated healthcare platform creates a single source of truth, facilitating a more connected care experience. A comprehensive view of patients allows providers to easily see and share essential information with other care teams like hospitals, pharmacies, laboratories, and billing. Automated workflows and AI-powered solutions built directly into the platform streamline care processes and improve both team alignment and patient engagement. This boosts productivity, reduces error, and removes barriers to faster, more personalized care.

Limited information can make it challenging for providers to address a patient's medical condition within the context of their lives.

Consolidating clinical and nonclinical patient data into a single console gives providers a holistic view into a patient’s health status. With visibility into factors like medical conditions, medications, appointment history, wearable device data, communication preferences, and social determinants of health, providers are better equipped to address patients' medical conditions within the context of their lives and deliver whole person care.

Lack of interoperability between different care teams, specialists, and hospital information technology systems makes it difficult to coordinate (and even harder to adequately track and document) patient care. This can result in sub-par patient experiences, especially when dealing with complex medical situations or multiple care providers.

Connecting care teams and coordinators on one centralized platform enables faster, easier collaboration. Automated workflows and AI-powered insights and tools empower patients and care coordinators to achieve better outcomes, faster by making it easier to assess and prioritize patient needs, identify gaps in care (and adherence), engage patients in their preferred manner, and collaboratively generate tailored, data-driven care plans. An AI-powered, integrated healthcare platform also enables teams to quickly respond to changes in a patient’s health status and orchestrate the necessary medical or community referrals.

Providers struggle to find new patients, onboard them, and ensure ongoing engagement.

With an integrated healthcare platform, providers can more easily promote their services with omni-channel campaigns targeted to both B2B and B2C audiences. A single view of patient and prospect data also allows providers to create segmented journeys, enabling them to boost engagement at key health moments, like flu season or a milestone birthday.

Virtual and home based care are becoming more and more popular. Delivering quality care at home requires tools and processes that can help providers figure out who is eligible and how to best optimize this kind of care so that it's both efficient and effective.

An integrated healthcare platform simplifies home health appointments by providing the necessary tools to determine eligibility and book in-home or virtual appointments, while also taking preferences and intelligent scheduling into account. This enables providers to deliver efficient care services, conduct tele-health visits, submit intakes, complete assessments, and remotely monitor patients from anywhere.

Building clinically integrated networks, engaging enrollees, and providing personalized experiences is often complex and inefficient due to the high administrative burden. Cumbersome paperwork, slow credentialing processes, difficulties in coordinating referrals, and a lack of streamlined communication consume valuable time and resources, and detract from patient care.

An integrated healthcare platform can help identify and prioritize providers for engagement, efficiently recruit and onboard them, and leverage insights to improve performance. Automated processes, intelligent insights and a 360-degree view simplify credentialing and contracting, enable self-service training tools, and unify provider details across multiple channels to track performance.