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To unlock new opportunities in generative AI, customers are looking to trusted partners to bring strategic guidance, technical expertise and innovation, to extend Salesforce across every industry, product, and region.
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“With generative AI we’re going to see more of a focus on how we can deliver the best customer experiences possible and create the best products for our customers.”
Mark Farbrace
“We see [the revolution of generative AI] and work with our customers every day as an opportunity for productivity improvement, as an opportunity to enhance customer intimacy, as an opportunity to really personalize and tailor customer experience at scale.”
Maximilian Schroeck
“We are looking at what are the gaps and what are the use cases that we could address with AI, what could make it better, but also what are the pitfalls that we need to be aware of—especially from a privacy and data protection perspective.”
Emely Patra
“Human-centric design, and how that works in an AI context is a big part of what we're doing, as well as developing technology and helping our clients use the right model for the right case.”
Jeremy Bassinder
“We have around 50,000 data scientists, and they're at the heart of what we're trying to do around generative AI because we're working very closely with clients to get them comfortable with how they scale around their use cases.”
Rob Walker
Reggie Walker
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