Research and Reports

Read the latest Salesforce research and data insights.
 
Research

State of the Connected Customer

14,300 consumers and business buyers reveal the trends shaping the future of customer engagement.
Report

9th Edition State of Marketing Report

Latest trends on AI, data and personalization with insights from marketers worldwide.
Report

Forbes Insights Research: The Experience Equation

Forbes Insights uncovers how employee experience and customer experience accelerates growth.
 

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