RESOURCE CENTER

BROWSE BY CATEGORY

How Truist Uses Automation to Provide a Seamless Customer Experience

Discover how Salesforce Automation helps Truist open new doors for its customers.

Truist reimagined operations in just days, with the help of the all-new Salesforce Automation. At the start of shelter-in-place, teams at the financial services company were working in silos. Learn how Truist gathered all customer data in one place to bring teams together and work smarter. Plus, when customers were particularly worried about their mortgages, Truist launched chatbots through Service Cloud, getting customers trusted information right when they needed it.

Guest Speakers

Martha Walchuk
VP, Product Marketing, Salesforce

Sherry Graziano
SVP, Head of Mortgage Omni Experience, Truist

How The Estée Lauder Companies Embrace Digital and Unify Service

Video

How the Estée Lauder Companies Embrace Digital and Unify Service

Images of the speakers on the Giving Tuesday — How Global Health Is Innovating to Reach Communities episode

Video

Giving Tuesday — How Global Health Is Innovating to Reach Communities

Images of the speakers on the Building Tomorrow’s Trusted Workspace with Siemens episode

Video

Building Tomorrow’s Trusted Workspace with Siemens

More Resources

Mulesoft Salesforce Customer 360 with APIs ebook

Stay Connected

Integrate any system to transform your digital business.

CIOs Unfiltered webcast series

Get Insights

Tune in for an inside look at how IT leaders are navigating and thriving in today’s digital era.

The Transformation Playbook

Transformation Playbook

The Transformation Playbook

Learn how to change mindsets, connect silos, and center around your customer.

Get timely updates and fresh ideas delivered to your inbox.

Get timely updates and fresh ideas delivered to your inbox.