How Fisher & Paykel Is Transforming the Customer Experience
See how Fisher & Paykel is cooking up seamless experiences with Customer 360.
Take one part Service Cloud, add two parts Marketing Cloud and Commerce Cloud, and a dash of team learning with Trailhead, and you get the recipe for success for global appliance manufacturer Fisher & Paykel. Hear how the company supports its customers, employees, partners, and resellers with the power of Customer 360. Plus, get ready for some funny business with Dr. Jennifer Aaker and Naomi Bagdonas, authors of “Humor, Seriously.”
Guest Speakers
Rudi Khoury
EVP, Customer Experience and Marketing, Fisher & Paykel
EVP, Customer Experience and Marketing, Fisher & Paykel
Dr. Jennifer Aaker
Professor, Stanford Graduate School of Business
Professor, Stanford Graduate School of Business
Naomi Bagdonas
Lecturer, Stanford Graduate School of Business
Lecturer, Stanford Graduate School of Business