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Deliver data-driven, AI-powered experiences.
Redefine the journey with Agentforce to create more personalized, cost-effective, and connected travel, transportation, and hospitality experiences.
Industry leaders drive success on the road and away from home.
Salesforce helps travel, transportation, and hospitality companies accelerate growth.
31
%
improvement in customer satisfaction
Companies reported increased customer satisfaction after implementing Salesforce.
35
%
increase in sales revenue
Companies reported improved sales revenue after implementing Salesforce.
32
%
increase in employee productivity
Companies reported increased employee productivity after implementing Salesforce.
Source: FY25 Customer Success Metrics for Travel, Transportation, and Hospitality
Bring trusted data and Agentforce together to drive growth, unite teams, and deliver real-time personalization at scale.
Deliver customer success with travel, hotel, and logistics software.
Salesforce Portfolio
Discover the #1 AI travel, hotel, and logistics CRM. Personalize every experience along the traveler, guest, and shipper journey with real-time data and trusted AI.
Maximize ROI with the #1 Success Ecosystem.
From support, expert guidance, and resources to our partners on AppExchange, the Success Ecosystem is here to help you unlock the full power of your full investment.
Keep up with the latest travel, transportation, and hospitality trends, insights, and conversations.
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Salesforce for travel, transportation, and hospitality FAQ
Salesforce offers software solutions for travel, transportation, and hospitality companies. CRM is a system that provides companies a way to manage customer interactions across sales, customer service, and marketing, as a means to stay connected, streamline processes, and improve profitability.
Salesforce CRM solutions provide travel, transportation, and hospitality companies with a 360 degree unified customer profile so they can deliver a best-in-class customer experience with proactive, data-driven guidance, streamline operations with automation and AI, and drive innovative growth.
Consider your specific business needs. Ask: How well does it integrate with my existing software? What security measures are in place to protect my company data? Can it be customized to fit my business processes? Can it scale with my business? What do current users say in reviews and testimonials?
Software solutions offer numerous benefits for travel, transportation, and hospitality companies such as improved efficiency and cost savings from automating routing tasks, enhanced customer experiences from personalized digital interactions, and scalable customer service from AI agent solutions.
Salesforce is consistently ranked the #1 CRM provider every year by a variety of organizations. Salesforce has transportation and logistics customers that include the largest enterprises as well as small- and medium-sized businesses who use our transportation CRM and Agentforce solutions.
