Salesforce delivers Customer Success.

With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation, and create greater customer success. See how.

Customer Success with Agentforce

Customer Success with Data Cloud

Customer Success with Salesforce Platform

Our Customers' Agents in Action

Explore all our customer stories.

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Customer Story

Siemens transforms sales through data, AI, and trusted partnerships.

AI agents personalize follow-up on 100% of leads, helping win new customers and drive revenue.
Customer Story

The 1916 Company Elevates Customer Experiences with a Unified System

Find out how The 1916 Company provides seamless luxury watch buying experiences after trading eight disparate systems for one source of truth.
Customer Story

FedEx captures +2,000% ROI by turning data into action with Data Cloud.

Real-time data paired with AI helps FedEx reactivate dormant accounts and recover lost opportunities.
Customer Story

Providers suffer from data overload. Agentforce is Takeda’s breakthrough treatment.

Garth Hemmingsen shares how Takeda is becoming an agentic enterprise to help healthcare pros deliver the best possible health outcomes
Customer Story

GE Appliances switches on instant, personalized service with Agentforce.

Powered by unified data, autonomous agents help consumers solve appliance issues with ease.
Customer Story

Simplyhealth will multiply service and sales capacity with Agentforce.

AI agents answer FAQs instantly and will provide 24/7 lead management and nurturing.
Customer Story

DeVry supports students from course enrollment to completion with Agentforce

AI agents keep current and prospective students engaged with accurate answers on demand.
Customer Story

Heathrow to ease travel and grow revenue with agent-first experiences.

See how the airport will use AI to personalize experiences for 83 million passengers per year.
Customer Story

Reddit drives revenue with Agentforce-powered advertiser support.

AI agents help SMB advertisers navigate the platform, launch campaigns fast, and stay engaged.
Customer Story

Pandora makes every online shopper feel like a gem with Agentforce.

AI agents help customers find the perfect jewelry and get instant answers to their questions.
Customer Story

Agentforce resolves over 75% of visitor issues on the Salesforce Help site.

Self-help service is now fast and personal for over 1.7 million visitors...and counting.
Customer Story

ENGIE lights the way in energy service with Agentforce’s instant answers.

AI agents handle FAQs on demand and streamline onboarding with in-app contract activation guidance.