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Sales Cloud
Set the foundation for revenue growth with sales force automation. Close deals faster with guided selling and AI-powered deal insights. Predict future sales with visibility into pipeline and forecasts. Scale easily with automated sales processes and workflows — all built on the #1 trusted AI CRM for sales.
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Empower your entire sales team with Sales Cloud.
Maximize rep productivity, unlock valuable insights across the sales cycle, and automate processes and workflows on one platform to accelerate growth.
Build strong customer relationships and grow revenue with a single source of truth.
Automatically capture emails, events, and other types of engagement activities directly in CRM. Manage activity data associated to the relevant leads, contacts, accounts, and opportunities in one spot, creating a single source of truth. Get visibility into selling activities at scale with out-of-the-box reporting to make it easy to focus on what matters most.
![A window shows an email asking to set a time for a meeting with options another window shows info related to the sender.](https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/12/products-sales-features-activity-capture.jpg?w=1024)
Connect with customers and track deals across every channel. Use AI to prioritize the best leads based on the customer profiles that drive the most revenue. Increase rep efficiency with actionable, prioritized to-do lists right in Salesforce.
![A rep's lead is shown with progress bar as well as Einstein activities with insights toggle and upcoming tasks with lead.](https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/product-features-pdp-lead-management.jpg?w=1024)
Move deals forward faster with specific guidance for sellers throughout the sales process. Get deal-specific insights, build account plans, and easily unify opportunity and account data for a single customer profile — whether you're working directly in your CRM, or on the go.
![We see a detailed individual account overview, including metrics, opportunities, and a complete SWOT analysis.](https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/09/products-features-sales-cloud-account-and-opportunity-management.jpg?w=1024)
![A window shows an email asking to set a time for a meeting with options another window shows info related to the sender.](https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/12/products-sales-features-activity-capture.jpg?w=1024)
![A rep's lead is shown with progress bar as well as Einstein activities with insights toggle and upcoming tasks with lead.](https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/product-features-pdp-lead-management.jpg?w=1024)
![We see a detailed individual account overview, including metrics, opportunities, and a complete SWOT analysis.](https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/09/products-features-sales-cloud-account-and-opportunity-management.jpg?w=1024)
Get visibility to stay on track and exceed targets.
Build accurate forecasts in real time to drive predictable growth. Tailor metrics to align with business goals. Drive accountability and keep everyone on track with a shared understanding of top deals and forecast trends.
![Windows show a sales lead's team forecast categories, an increased opportunity alert, and a break down of team performance.](https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/products-sales-features-einstein-forecast-management.jpg?w=1024)
Maintain and manage pipeline in a single, consolidated view. Track changes over time with built-in charts. Focus on the most important deals with the help of AI and use deal insights to provide proactive coaching.
![A window shows a breakdown of a seller's open pipeline. An Einstein insight alerts shows high priority tasks and insights.](https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/12/products-sales-features-einstein-pipeline-management.jpg?w=1024)
Use data to drive action with a suite of out-of-the-box reporting tools. Easily visualize metrics with dashboards and quickly drill into the key drivers of sales performance. Track lead volume, activity conversion rates, and sales pipeline with ease. Personalize reports and dashboards so every member of the sales team has the information they need to sell faster.
![A sales manager dashboard shows closed business, activities, leaderboard, top opportunities, pipeline, and forecast charts.](https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/12/product-features-pdp-reports-and-dashboards.jpg?w=1024)
![Windows show a sales lead's team forecast categories, an increased opportunity alert, and a break down of team performance.](https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/products-sales-features-einstein-forecast-management.jpg?w=1024)
![A window shows a breakdown of a seller's open pipeline. An Einstein insight alerts shows high priority tasks and insights.](https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/12/products-sales-features-einstein-pipeline-management.jpg?w=1024)
![A sales manager dashboard shows closed business, activities, leaderboard, top opportunities, pipeline, and forecast charts.](https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/12/product-features-pdp-reports-and-dashboards.jpg?w=1024)
Drive productivity with automated sales processes.
Drive seller efficiency by automating complex sales processes and workflows with drag and drop simplicity. Manage and maintain territory assignments to optimize account coverage and align with sales goals.
![A flow builder window shows manager workflow with start button, assign leads, emails send, and get cadence automations.](https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/12/product-features-pdp-workflow-and-process-automation.jpg?w=1024)
Close deals faster with standard and templated quotes synced to sales opportunities. Speed up the contract approval process with automated workflows directly within Salesforce.
![A tab shows an opportunity's product upgrade, status, buttons to start sync, create pdf, email quote, and quote line items.](https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/12/products-sales-features-einstein-quoting-and-contract-approvals.png?w=1024)
Access and update CRM from anywhere with the browser extension and mobile app. Collaborate across teams to quickly swarm on sales opportunities. Create mutual account plans and share knowledge, files, and data to keep teams and customer informed at every stage.
![Windows show a rep's social feed with a contact post about a promotion. A Salesforce window has an option to update contact.](https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/products-features-crm-data-everywhere.jpg?w=1024)
![A flow builder window shows manager workflow with start button, assign leads, emails send, and get cadence automations.](https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/12/product-features-pdp-workflow-and-process-automation.jpg?w=1024)
![A tab shows an opportunity's product upgrade, status, buttons to start sync, create pdf, email quote, and quote line items.](https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/12/products-sales-features-einstein-quoting-and-contract-approvals.png?w=1024)
![Windows show a rep's social feed with a contact post about a promotion. A Salesforce window has an option to update contact.](https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/01/products-features-crm-data-everywhere.jpg?w=1024)
Extend the power of sales force automation with these related products.
Sales AI
Sales Analytics
Sales Performance Management
Sales Cloud Pricing
Find the right Sales Cloud edition for your business needs.
Starter Suite
- Simplified Setup and Onboarding
- Lead, Account, Contact, and Opportunity Management
- Email Integration
Pro Suite
- Forecast Management
- Customizable Reports and Dashboards
- Quoting and Contracting
Enterprise
- Everything in Pro Suite plus Advanced Pipeline Management & Deal Insights
- Conversation Intelligence
- Agentforce
Unlimited
- Everything in Enterprise plus Predictive AI
- Conversation Intelligence and Sales Engagement
- Premier Success Plan and Full Sandbox
Einstein 1 Sales
- Everything in Unlimited, plus Generative AI
- Performance Management, Sales Programs, and Team Collaboration with Slack
- Connect and Unify All Data with Data Cloud and Revenue Intelligence
This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.
Combining Sales Cloud and Slack gives my entire workforce the ability to work together in real time.
Jennifer KadyVP, Global Markets Sales, IBM
Get the most out of sales force automation with partner apps and experts.
Accelerate revenue growth with thousands of prebuilt and consultant offerings on AppExchange. Check them out today.
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Frequently asked questions
Sales Cloud’s sales force automation software helps companies sell smarter, faster, and more efficiently by providing everything your sales teams need on one integrated platform.
Sales Cloud offers the complete sales tech suite where AI and automation are built-in and is designed to easily scale as you grow. Built on the #1 trusted CRM platform, organizations can deliver end-to-end revenue management across the entire customer lifecycle and centralize all customer data together for a complete customer profile on a single platform.
To get started implementing Sales Cloud, first sign up for a free Salesforce trial account. Once you are ready, choose a pricing plan that suits your needs and configure the platform to meet your business requirements. You can also get help from Salesforce consultants or partners on our AppExchange to help with a successful implementation.