Einstein Conversation Insights Pricing
Gather the most relevant customer data from every interaction.
First, choose the right Einstein Conversation Insights edition for your business needs.
Einstein Conversation Insights
Transcribe call notes, flag next steps, and speed up deals with insights from your sales calls.
$
50
USD/User/Month
(Billed annually)
- Call Insights
- Automatic Transcripts
- Call Collections
Einstein Conversation Insights and Sales Engagement
Complete your virtual selling solution with insights and automation in one place.
$
50
USD/User/Month
(Billed annually)
- Guidance Center
- Work Queue
- Lead Scoring
Einstein Conversation Insights and Enablement
Empower reps to sell smarter and reach their full potential.
$
100
USD/User/Month
(Billed annually)
- Guidance Center
- Conversation and Revenue Milestones
- Enablement Analytics
Sales Engagement includes access to Einstein Conversation Insights. Sales Engagement and Einstein Conversation Insights are included in Sales Cloud Unlimited.
Compare editions and top features.
Next, choose the Success Plan right for you.
From resources to embedded experts, get the right level of support and expert guidance for your business.
Standard Success Plan
Set your company up for success with self-guided, always-on resources.
Included in all licenses
- Access to Knowledge Articles, documentation, and Trailhead
- Global Trailblazer Community
Premier Success Plan
Start strong and grow your business with expert guidance and expedited support.
30% of net license fees
- Expert guidance and product education
- Health checks and recommendations
- Access to 24/7 support for business-stopping issues
- Bundled with Unlimited Edition
Signature Success Plan
Get the most value from Salesforce with a proactive partnership and personalized experience.
Contact your account executive
- Designated Customer Success Manager
- Customer Success Score
- Proactive Monitoring and Key Event Management
- Fastest 24/7 support response times
Maximize ROI with the world's #1 Success Ecosystem.
From support, expert guidance, and resources to our partner apps and experts, the Success Ecosystem is here to help you realize the full potential of your Salesforce investment.
Partners
Scale and grow with pre-built apps and expertise on AppExchange.
Professional Services
Accelerate time to value with unrivalled Salesforce expertise.
Ready to take the next step with the world’s #1 CRM for Sales?
Start your trial.
Try Sales Cloud free for 30 days. No credit card, no installations.
Talk to an expert.
Tell us a bit more so the right person can reach out faster.
Stay up to date.
Get the latest research, industry insights, and product news delivered straight to your inbox.
Einstein Conversation Insights FAQ
Einstein Conversation Insights pricing varies depending on the edition and number of users. Pricing starts at $50 per user per month. Contact us to talk about your specific business needs and use cases.
Salesforce has different add-ons, apps, and additional products to help your company stay ahead in your industry. Contact us to discuss exactly what kind of products you’re looking to add and how we can help.
Einstein Conversation Insights integrates directly with many outside applications, like certain voice and video recording providers to help you connect your data. For systems or applications that don’t have built-in integration, like on-premises data sources, you can purchase licenses of MuleSoft, work with our integration partners, or use apps on AppExchange. Talk to a sales representative to get an idea of what integration solution works best with the Salesforce products you use.
We offer several advisory, adoption, and support plans to our customers. To learn more, visit the Customer Success Group.
Einstein Conversation Insights plans are billed annually.
Most Salesforce products use annual contracts, but Salesforce subscription terms vary. Chat with a sales representative to discuss payment and billing options for Einstein Conversation Insights.
This page is provided for information purposes only and is not warranted to be error-free, nor is it subject to any other warranties.