![A small survey and graphs that show a customer Satisfaction Journey Map on the Service Console.](https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/05/feedback-management-marquee-v3.png?w=1024)
Feedback Management
Increase customer satisfaction and boost service efficiency with customer feedback management tools built into the #1 AI CRM. Empower service leaders with a unified view of customer feedback data to scale agent productivity, customer retention, and business growth across every service channel.