Field Service Pricing
Explore our solutions designed to support any and all field service roles.
Find the right Field Service option for your business needs.
Dispatcher
Intelligent Dispatch Console built directly in CRM.
$
165
USD/User/Month
(Billed annually)
- Scheduling and Optimization
- Resource and Work Management
- Workflow Automation
Technician
Mobile toolkit to empower frontline teams.
$
165
USD/User/Month
(Billed annually)
- Mobile App and Productivity Tools
- Workflow Automation
- Offline capable
Contractor
Empower 3rd party Field Service professionals.
$50 user/month or $20/login
(Billed annually)
- Mobile App for work orders, cases, contracts
- Mobile Productivity Tools
Contractor Plus
Empower contractors to serve and generate revenue.
$75 user/month or $30/login
(Billed annually)
- Complete selling and service solution
- Mobile Productivity Tools
- Dispatcher Console
Field Service Plus
Combine the power of Dispatcher, Technician, Service Cloud and Sales Cloud.
$
220
USD/User/Month
(Billed annually)
- Complete selling and service solution
- Everything in Dispatcher
- Everything in Technician
Discover the best of Salesforce for Field Service.
Einstein 1 Field Service Edition brings AI, data, and trust to Field Service and enables your organization to get the most value from your field service products.
Einstein 1 Field Service
Combine the power of Field Service Plus with trusted AI & data.
$
600
USD/User/Month
(Billed annually)
- Appointment Assistant and Visual Remote Assistant
- Digital Channels, Feedback Management, and Slack
- Generative AI, Analytics, and Data Cloud
This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.
Compare editions and top features.
Extend the power of Service Cloud with these related apps and add-ons.
Visual Remote Assistant
Schedule external, non-employee users, with access to work orders, cases, contracts, and accounts.
Appointment Assistant
Deliver real-time updates to your field service customers.
Asset Service Lifecycle Management
Manage the lifecycle of your install base, from work order quoting to service campaigns, with complete customer and asset data.
Then, choose the Success Plan that’s right for your business.
With resources, guidance, and technical support, our three levels of Success Plans help your business get more value from Salesforce and prepare your data for a
future with AI.
Standard Success Plan
Set your company up for success with self-guided, always-on resources.
Included in all licenses
- Access to Knowledge Articles, documentation, and Trailhead
- Global Trailblazer Community
Premier Success Plan
Start strong and grow your business with expert guidance and expedited support.
30% of net license fees
- Expert guidance and product education
- Health checks and recommendations
- Access to 24/7 support for business-stopping issues
- Bundled with Unlimited Edition
Signature Success Plan
Get the most value from Salesforce with a proactive partnership and personalized experience.
Contact your account executive
- Designated Customer Success Manager
- Customer Success Score
- Proactive Monitoring and Key Event Management
- Fastest 24/7 support response times
Find your path to AI success with the right experts and apps.
Professional Services and Salesforce Certified Partners provide services to get you started with data and ensure long-term success with AI. Depending on your unique business needs, engaging with either or both can maximize your ROI.
Professional Services
Realize value quickly and become self-sufficient with Salesforce.
Partners
Innovate and grow faster with pre-built apps and expertise on AppExchange.
Ready to take the next step with the Service Solution built on the world’s #1 CRM?
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* All per user products require an annual contract. Above pricing available on Enterprise Edition. Unlimited Edition versions of Dispatcher and Technician are $330/user/month and Field Service Plus is $380.
** Monthly logins-based Contractor and Contractor+ licenses available. Please contact a sales representative for detailed pricing information.
NOTE: Field Service requires at least one (1) Service Cloud user license. Existing Service Cloud customers require at least one (1) Dispatcher license. This requirement can also be met with the Field Service Plus bundle, as it includes the service user functionality. Existing customers can purchase as many Technician (Mobile Employee) user licenses as needed. Field Service Technicians (Mobile Employees) and Contractors require at least one (1) Dispatcher in order to use the scheduling tool.
Dispatcher and Technician licenses may not be used for a contact center, call center, or customer case management application. Field Service Plus may be used for those applications.
This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.
This page is provided for information purposes only and is not warranted to be error-free, nor is it subject to any other warranties.