Visual Remote Assistant Pricing

Engage customers and employees anywhere with real-time, visual support.

Choose the right edition for your business needs.

Start by selecting your Service Cloud edition. Some editions already include Visual Remote Assistant right out of the box. For the others, you can easily add Visual Remote Assistant at these price points.

Visual Remote Assistant

Engage customers and employees anywhere with real-time, visual support.

$ 50

USD/User/Month

(Billed annually)

Real-Time Interactive Guidance
Intelligent Engagement
Quick Setup, Fast ROI

This edition requires an annual contract. This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.

Compare editions and top features.

	Visual Remote Assistant $ 50 user/month $ 50 user/month 50 € user/month AU$ 70 user/month 6000 円 user/month 500 kr user/month £ 40 user/month
Real-Time Interactive Guidance
Intelligent Engagement
Quick Setup, Fast ROI
Connected Customer Experience

Extend the power of Service Cloud with these related apps and add-ons.

Appointment Assistant

Deliver real-time updates to your field service customers.

Learn more

Digital Engagement

Deliver seamless, personalized conversational experiences across channels — at scale.

Learn more

Then, choose the Success Plan that’s right for your business.

With resources, guidance, and technical support, our three levels of Success Plans help your business get more value from Salesforce and prepare your data for a
future with AI.

Standard Success Plan

Set your company up for success with self-guided, always-on resources.

Included in all licenses

Access to Knowledge Articles, documentation, and Trailhead
Global Trailblazer Community

Learn more

Premier Success Plan

Start strong and grow your business with expert guidance and expedited support.

30% of net license fees

Expert guidance and product education
Health checks and recommendations
Access to 24/7 support for business-stopping issues
Bundled with Unlimited Edition

Learn more

Signature Success Plan

Get the most value from Salesforce with a proactive partnership and personalized experience.

Contact your account executive

Designated Customer Success Manager
Customer Success Score
Proactive Monitoring and Key Event Management
Fastest 24/7 support response times

Learn more

Find your path to AI success with the right experts and apps.

Professional Services and Salesforce Certified Partners provide services to get you started with data and ensure long-term success with AI. Depending on your unique business needs, engaging with either or both can maximize your ROI.