Customer Success
Pricing
Find the right Customer Success solution you need to bring your vision to life.
Find the right Customer Success solution you need to bring your vision to life.
With resources, guidance, and technical support, our three levels of Success Plans help your business get more value from Salesforce and prepare your data for a future with AI.
This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.
From creating your strategy, implementing Salesforce, or innovating, you’ll find Professional Services at every step of your Salesforce journey. Extend your teams with Salesforce CTOs — trusted advisors with unrivaled Salesforce expertise. We’ll help you quickly build and deploy an agent and set you up for Agentforce success.
Whatever your goal, we can help you tailor a solution that works for you. And more importantly, we’ll get the job done right.
This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.
Success Plans offers self-service resources and expert services from our CRM, AI, and data experts with a special focus on Agentforce, our AI-powered agent solution, through:
Success Plans: Three levels to help you get the most out of Salesforce, including tools to enhance your use of Agentforce with dedicated support.
Professional Services: Comprehensive advisory and implementation services, including Agentforce deployments from Salesforce's leading consultants.
Many of our customers work with Professional Services on a project while they have a Success Plan in place. Professional Services helps customers go live with their implementation, reach their goals, and continuously innovate to maximize their value from Salesforce. Success Plans help customers get the right level of support, guidance, and expertise for their business.
Yes. The majority of our products have an aligned Success Plan. Depending on your business needs, you can have different Success Plans for different Salesforce products.
Check out this full list of included and excluded products.
Yes. All Success Plans provide case and incident support. Hours of operation and target response times vary by Success Plan.