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Running your business requires sophisticated solutions.

Who can help?

The Signature Success Plan helps you clear a path for innovation and run at peak performance with a go-to advocate, specialized programs, and the fastest support.*
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*Includes all features of the Premier Success Plan.
Graphic showing additive nature of Success Plans across Standard, Premier, & Signature.
 

Achieve your critical data and AI goals together with a proactive, personalized partnership.

Business professional looks at a laptop.
 

Ensure your solution is trusted, easy, and adaptable.

 
 

Confidently drive adoption, productivity, and innovation with humans and agents.

Partner with your Customer Success Manager (CSM) to create an Agentforce strategy and Success Path using AI-driven recommendations from your Customer Success Score. Enhance your team's skills with free instructor-led training and
expert best practices.

Design an effective
and scalable platform.

Engage in Technical Health and Specialized Architect Reviews to develop adaptable solutions. Continuously discover new ways to improve Salesforce efficiency with proactive guidance from your CSM.

Anticipate and resolve issues with highly skilled experts.

Prepare for key business initiatives and minimize disruptions with 24/7 Proactive Monitoring, Key Event Management, and 15-minute response times from our top technical support specialists. Speed up development with up to 5,000 lines of code review.
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Key features of the Signature Success Plan

 

Customer Success Manager

Collaborate with your designated Customer Success Manager, your advocate who provides proactive expertise and personalized business recommendations.

Virtual Instructor-Led Training

Enable your teams to be more efficient and maximize product functionality with live classes. Register for any available seat in the catalog of public classes.

Specialized Architect Reviews

Work with in-house Salesforce architects to review, maintain, and enhance your Salesforce platforms, resolving design challenges and identifying opportunities for maximum technical health and scalability.

Fastest Technical Support

Your business doesn't stop after hours, and neither does Signature Support. Our technical experts are here for you 24/7, including holidays and weekends, with 15-minute response times for critical business-stopping issues.
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Learn how a proactive, personalized partnership drove critical business impact.

 
Business benefits of the Signature Success Plan:
 
104%

Return on Investment (ROI) for Signature customers, incremental to the Premier Success Plan ROI*

4,500 hrs

Saved developer, admin, and analyst time per year*

$3.6 M

Gained in end user adoption and efficiency over three years*

60%

Reduction in platform interruption time*

*The Total Economic Impact™ Of the Salesforce Signature Success Plan, a commissioned study conducted by Forrester Consulting on behalf of Salesforce, September 2024. Results are for a composite organization representative of interviewed customers.
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“[With] Signature and the proximity of the Salesforce folks so close to our teams, it helps us adopt the newer and [more] efficient way of doing things.”

Senior Technology Group Leader, Financial Services
 
 
 
 
 

Questions? We’ll put you on the right path.

Find out how our Salesforce Success Plans can help you reach your goals faster.

 
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Or call 1-800-664-9073