Customers of mobility services are digitally connected and tech-savvy. And they expect every brand they do business with to know their preferences and deliver personalized interactions. As the world's #1 marketing platform, Salesforce can help you turn unknown consumers into connected customers. And engage them with targeted email, social, and ad campaigns that meet — and exceed — their expectations.
Today's mobility services customer demands always-on, hyper-responsive customer support across multiple channels. Deliver service that exceeds their expectations through contact centers, email, instant messaging, chatbots, and more, all powered by the world's #1 platform for service.
Digitally-connected consumers gravitate to online communities, where they connect with each other, share reviews, tips, experiences, and opinions. With Salesforce, it's easy to create online portals that empower customers to help each other find answers on user forums, self-service knowledge bases, and build an enthusiastic community around your brand.
Building engaging web and mobile apps is easy on the world's #1 enterprise cloud. With powerful analytics tools built-in, you'll better understand your most effective initiatives, identify your most profitable segments, and focus your best resources to ensure the growth of your business.
See IDC’s predictions for the future of the automotive industry.

With Salesforce, we can keep our business in the fast lane and continue to blaze a trail in predicting and delivering next-generation mobility services.”

Grow revenues, streamline processes, personalize marketing, and deliver efficient customer support, all with the world’s #1 CRM, reimagined for automotive.