A sales manager home portal equipped with co-pilot call summary capabilities.

Consumer Goods Cloud for Sales

Accelerate account growth and drive sales productivity for your brands on the world's #1 AI CRM for consumer goods. Supercharge sales with consumer goods sales software tools to increase revenue, streamline communication, and maximize efficiency.

Get the Best of Salesforce Sales for Consumer Goods with Consumer Goods Cloud Einstein 1 for Sales

What can you do with Consumer Goods Cloud for Sales?

Manage the entire consumer goods sales cycle on one platform. Deliver intelligent reporting and embedded AI with annual operating plan software.

Grow accounts.

Move deals forward faster by guiding sellers through the sales process. Get deal specific insights and easily unify opportunity and account data for a single customer profile — whether in CRM or on the go.

A lead drop down shows an opportunity's stats, progress bar, expected revenue, next steps, and an option to mark complete.

Give your agents relevant data and tools to support customers on any channel. Automate case distribution so every customer receives a fast and accurate resolution.

Case information of flickering monitor.

Use data to drive action with out-of-the-box reporting tools. Visualize metrics with dashboards and personalize reports so every sales representative has the information needed to sell faster.

A sales manager dashboard shows closed business, activities, leaderboard, top opportunities, pipeline, and forecast charts.
A lead drop down shows an opportunity's stats, progress bar, expected revenue, next steps, and an option to mark complete.
Case information of flickering monitor.
A sales manager dashboard shows closed business, activities, leaderboard, top opportunities, pipeline, and forecast charts.

Collaborate Efficiently.

Predict and plan the sales cycle from pipeline to closed sales, and manage sales expectations for the entire sales organization.

Forecasting amounts of a sales rep according to categories.

Automatically route any object that can be put into a Salesforce queue directly to reps to ensure critical assignments are taken care of quickly.

Current case details as a pop out and key metrics of the cases assigned to the agent.

Automatically capture emails, events, and other types of engagement activities directly in CRM. Manage activity data associated to the relevant leads, contacts, accounts, and opportunities in one spot, creating a single source of truth. Get visibility into selling activities at scale with out-of-the-box reporting to make it easy to focus on what matters most.

An email asking to set a time for a meeting with options another window shows info related to the sender.
Forecasting amounts of a sales rep according to categories.
Current case details as a pop out and key metrics of the cases assigned to the agent.
An email asking to set a time for a meeting with options another window shows info related to the sender.

Reduce costs.

Drive seller efficiency by automating complex sales processes and workflows with drag and drop simplicity. Manage and maintain territory assignments to optimize account coverage and align with sales goals.

A flow builder window shows manager workflow with start button, assign leads, emails send, and get cadence automations.

Orchestrate the end-to-end workflow from syncing data to underlying calculation engine, processing the rules and writing the data back to the core.

New calculation service pop up

Cluster customers into target groups based on flexible rules you define, then automate updates, tasks, and actions for account owners.

Actionable list shown on the left hand panel of the sales console.
A flow builder window shows manager workflow with start button, assign leads, emails send, and get cadence automations.
New calculation service pop up
Actionable list shown on the left hand panel of the sales console.

Save time.

Leverage an out-of-the-box, customizable, and extensible data model for consumer goods organizations built directly on the Salesforce platform.

An abstraction of 3 key common objects in data model.

Surface key data, insights, alerts, and actions in a prebuilt timeline view of visits and orders designed for the Consumer Goods Sales rep.

A portal with sections for customer cards, case activity timeline, and an action launcher.

Create task-based components and services that rapidly deliver digital-first and industry-specific experiences across multiple devices and channels

Personalize preferences in guided conversation builder.
An abstraction of 3 key common objects in data model.
A portal with sections for customer cards, case activity timeline, and an action launcher.
Personalize preferences in guided conversation builder.

Get the most out of Consumer Goods Cloud for Sales with thousands of partner apps and experts.

A smiling woman sitting in front of a computer chats with a support representative.

Everything you need to maximize ROI.

From support, expert guidance, and resources to our trusted partner ecosystem, we’re here to help you get more value from Salesforce in the AI era.

Learn new skills with free, guided learning on Trailhead.

Consumer Goods Cloud for Sales FAQ

Consumer goods sales software is a technology solution that makes it easier to sell more, faster. Consumer Goods Cloud for Sales is Salesforce's award-winning consumer goods sales software built on the world's #1 AI CRM.

Consumer Goods Cloud for Sales allows sales teams to collaborate on one connected platform equipped with intelligent reporting, unified communcations, pre-built automation and an industry-specific data model.

Consumer Goods Cloud for Sales pairs unique industry functionality with the most popular features of Sales Cloud all on the Consumer Goods Cloud data model. You can grow accounts, collaborate efficiently, save time in implementation and reduce cost of ownership with one industry-specific solution.

Consumer Goods Cloud for Sales is built on the world's #1 AI CRM, empowering your sales teams to accelerate growth and productivity from one connected platform, making it the best consumer goods sales software.

Consumer Goods Cloud for Sales is for companies seeking to streamline their sales operations, create a single source of truth, and accelerate account growth. It's a great fit for companies of all sizes and can be used to fit your specific needs.

No, Consumer Goods Cloud for Sales includes the best of Sales Cloud, but it’s packed with industry-specific extras like an extended data model and specialized mobile app.

It depends on your business needs. With multiple packages available, you can select the right amount of capability for your team. Click here to learn more.

You can try Consumer Goods Cloud for Sales for free for 30 days. Click here to get access to consumer goods sales software on the world's #1 AI CRM.