Salesforce delivers Customer Success.
With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation, and create greater customer success. See how.
Customer Success with Agentforce
Customer Story
Wiley sees 213% return on investment with Salesforce.
Learn how the publisher implemented Agentforce to cut costs and boost productivity.
Customer Story
OpenTable boosts customer service with Agentforce.
See how the company boosts productivity for service reps with AI agents and Service Cloud.
Customer Story
Agentforce resolves 83% of visitor issues on the Salesforce Help site.
Learn how Agentforce delivers instant expertise and reduces human escalations by 50%.
Customer Story
The Adecco Group connects 1:1 with each job seeker with Agentforce.
Learn how their agent-first approach will help them build meaningful connections at scale.
Customer Success with Data Cloud
Customer Story
FedEx grows shipping revenue with unified B2B data in one view.
Data Cloud brings web, shipment, and account data together for more effective sales follow-up.
Customer Story
Air India delivers effortless, world-class service with Einstein.
Learn how the airline connects data to enhance generative AI and improve agent productivity.
Customer Story
Turtle Bay Resort elevates hospitality with AI-driven personalization.
Learn how AI-generated service replies and recommendations increase repeat bookings by 20%.
Customer Story
Wyndham books faster with Data Cloud, increasing revenue per agent.
Unified customer profiles help hotel owners and service agents personalize guest experiences.
Customer success with Salesforce Platform
Customer Story
Connected data enables leaders and programs at World Economic Forum.
The Forum integrates 64 systems with near zero downtime for improved constituent experiences.
Customer Story
RBC Wealth Management wows new clients with onboarding in 24 minutes.
RBC Wealth Management consolidated 26 systems into one to exceed client and advisor expectations.
Customer Story
Wrong order? Uber Eats resolves cases faster by automating workflows.
Uber Eats unifies merchant data from order details to payment systems to resolve disputes faster.
Customer Story
From 4 days to 4 minutes—how Vonage uses automation to respond faster
See how one telecommunications company achieved massive scale – by simply working smarter.
Explore all our customer stories.
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Customer Story
Texas Tech maximizes retention and graduation rates with Salesforce.
Learn how it consolidated more than 8 different systems into one unified view of every student.
Customer Story
AAUM breaks silos and decreases membership acquisition costs by 50%.
See how AAUM engages their global alumni with a personalized portal and dynamic outreach.
Customer Story
UNLV reduces support wait times 80% and raises enrollment 10.6%.
See how UNLV boosted student enrollment and support without extra work for its staff.
Customer Story
George Mason University boosts student satisfaction and enrollment with automation.
Learn how the revamped student experience led to a 9% increase in high school applications.
Customer Story
How do you provide premier education at scale? ASU goes cutting edge.
Learn how personalization helped ASU boost recruitment and strengthen student relationships.
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