Consolidate clinical and non-clinical data and streamline care processes to lower costs, boost productivity, and deliver faster care. Use data-driven insights to deliver personalized patient interactions on their preferred channels and provide on-demand services, on a purpose-built healthcare CRM.
Improve experiences while fostering personalized service, streamlining triage, and connecting patients and care teams through the channels they want to use.
Connect the care experience on one platform for a comprehensive view of patients, inform expert responses, and tailor interventions.
Ensure quick patient care with tools that confirm benefits, schedule care, and complete activities.
Increase productivity and streamline care coordination by giving staff actionable insights with real-time analytics.
Nurture patient bases and enhance brand reputation by engaging the target audience through multichannel, data-driven campaigns and journeys.
Collect and unify cross-channel, first-party, and other consumer data to acquire and serve more patients.
Deliver omni-channel campaigns targeting B2B and B2C audiences to accelerate acquisition.
Use segmented data to personalize patient journeys on their preferred channels, boost engagement, and measure marketing effectiveness.
Empower patients and care coordinators to achieve better outcomes, faster.
Identify gaps in care and adherence, and prioritize them for intervention. Engage patients in their preferred manner.
Collaboratively generate tailored, evidence-based care plans to improve outcomes.
Quickly respond to changes in a patient’s health status and orchestrate the necessary medical or community referrals.
Deliver post-acute care in the home with robust tools and experiences for schedulers, care professionals, and patients.
Submit health concerns asynchronously, determine eligibility, and book in-home or virtual appointments while taking into account preferences with an intelligent scheduling engine.
Optimize residential visit routing, document and verify in-home visits, and schedule recurring appointments.
Conduct telehealth visits, submit intakes, and complete assessments virtually. Collaborate on care plans and remotely monitor patients.
Analyze provider referral patterns, extend your provider relationships, and capture market insights to drive competitive advantages by increasing patient volume and flow through.
Develop external provider relationships and measure the success of your engagement strategies to maximize patient volume by extending reach beyond your existing market footprint.
Capture detailed information on your externally affiliated and internally employed providers, to consolidate data silos and gain a detailed view of the health of your organization, one line of business at a time.
Utilize a single, connected platform to drive provider recruitment, credentialing, privileging, and provider data management.
Connect data and teams, automate processes, and personalize engagement on a single, intelligent platform to improve outcomes.
Empower teams to engage customers at every touchpoint, with relevant health insights and contextual data in the flow of work.
Integrate data from any system and automate complex tasks to deliver connected customer experiences, faster.
Create customizable, predictive, and generative AI experiences to fit all your business needs safely.
Help your entire team find important answers and start making data-driven decisions.
Personalize customer experiences and optimize each campaign with data-first enterprise solutions for any channel and device.
Transform patient contact and self-service interactions across every channel to simplify the customer experience.
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Health Cloud is a premier member and patient management software for hospitals, clinics, and providers that connects the care experience on one platform. As a healthcare CRM, it offers a comprehensive view of patients, informs expert responses, and tailors interventions by combining clinical and non-clinical data.
An integrated healthcare platform solves many issues by unifying data across various systems to provide a single view of an individual patient. This allows care teams to see health records, social determinants of health, and communication preferences in one place and easily coordinate care. Learn more in our healthcare CRM guide.
When choosing the right healthcare software, prioritize a future-proof platform that is trusted, scalable, and readily supports international expansion enabling future growth. Look for a solution architected for flexibility with all the purpose-built tools you need to deliver innovation quickly.
