SOLUTION

Channel Incentive Management

Intelligently engage and reward channel partners with an ecosystem purpose-built to maximize your incentive programs.

Grow your business and delight customers with the world’s #1 platform for service.

Customers today expect exceptional service powered by knowledge and data, which is why we built our Deliver Intelligent Field Service solution. Use Field Service Lightning to resolve product issues quickly with optimized job scheduling and enhanced field technician productivity. Provide proactive support with Salesforce IoT triggered alerts based on device data. Personalize service with Service Cloud, giving agents a 360-degree view of each customer as well as instant access to real-time information on product usage, warranties, and more. And increase the first-time fix rate to lower your costs and drive more business revenue — all with the world’s #1 platform for service.

Here’s how it works.

See the simple steps your business can take to drive mutually beneficial channel behavior, all with the world’s #1 CRM.

Improve rebate program attainment and visibility.

Automate rebate calculations, accruals, and payouts, and offer greater visibility into threshold attainment with sales teams and channel partners.

Grow partner loyalty with continued engagement.

Engage partners across their lifecycle by offering incentives tailored to their needs, then reward partners for engaging in mutually beneficial behaviors.

Improve ROI with intelligent analytics.

Manage both monetary and behavioral incentives on a single platform, tying impact back to partner attainment, sales performance, and your bottom line.

Understand performance and key metrics to drive business growth.

Empower decision makers with on-demand insights like in-store traffic on every device for optimal decision-making.

Increase productivity and reduce turnover.

Enhance training to define employee career paths for more productive, engaged teams.

Customer spotlight

Learn how Fike nurtures partner loyalty.

“We are reimagining how we incentivize our channel partners to focus on rewarding them for a variety of behaviors, and we now have the flexibility to do that.”

Chad Lowman, Director, Corporate Business Systems, Fike

Watch the story

See how you and your partners can win with the #1 CRM.

Watch Demo

What’s included in this solution

Manufacturing Cloud, our manufacturing CRM, helps you improve business agility, empower your teams with data, and achieve commercial excellence.

Loyalty Management lets you build intelligent B2B and B2C loyalty programs that are flexible, configurable, and rapidly deployable.

Rebate Management lets you build, manage, and analyze incentive programs in the CRM to drive channel sales and loyalty.

Tableau CRM is a mobile app that helps your entire team find important answers and start making data-driven decisions.

Experience Cloud lets you quickly launch data-powered sites, portals, and apps, connected across the customer journey.

Explore all Channel Incentive Management resources.

Demo

Rebate Management

Watch demo

Demo

B2B Loyalty Management

Watch demo

Article

Streamline Channel Sales with an Intelligent Rebate Strategy

Read the article

Article

Loyalty Beyond Discounts: How Manufacturers Can Engage Channel Partners

Read the article

Report

Trends in Manufacturing

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Ready to talk about Channel Incentive Management?

We look forward to answering your questions and discussing how you can reimagine your channel incentive program with Salesforce.

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Field Service Solutions for Manufacturers

With the evolution of predictive intelligence in vast business aspects such as service and manufacturing, companies now have to keep up with higher customer expectations. Field service in manufacturing is here to help,now technicians can give updates from everything from routes to calendar.

CRM: Salesforce CRM fosters better customer relationships, helping you save money and increase profits.

CRM Software Solutions: CRM benefits every industry and enterprise. Learn more about CRM solutions for your industry.

Field Service Solutions: Connect your workforce to deliver intelligent and productive onsite service with Field Service Lightning.

Improve Customer Satisfaction: Uncover the top 4 steps to keep clients happy and skyrocket customer satisfaction scores.

Track Service Agent Performance: Track each individual support agent as well as the team as a whole while having access to service metrics across all support channels.

Manufacturing CRM: Manufacturing software from Salesforce is ushering in a new industrial solution, driven by innovative means of connectivity.

Company Management System: Company management system for all industries by Salesforce.

Customer Service Management Software: Maximize agent productivity with customer service management software from Service Cloud.

Salesforce Feature Comparison: Compare the world-class features that make Salesforce the industry's choice for sales, service, and marketing solutions.

SOLUTION

Channel Incentive Management

Grow your business and delight customers with the world’s #1 platform for service.

Here’s how it works.

Improve rebate program attainment and visibility.

Grow partner loyalty with continued engagement.

Improve ROI with intelligent analytics.

Understand performance and key metrics to drive business growth.

Increase productivity and reduce turnover.

Customer spotlight

Learn how Fike nurtures partner loyalty.

See how you and your partners can win with the #1 CRM.

What’s included in this solution

Explore all Channel Incentive Management resources.

Demo

Rebate Management

Demo

B2B Loyalty Management

Article

Streamline Channel Sales with an Intelligent Rebate Strategy

Article

Loyalty Beyond Discounts: How Manufacturers Can Engage Channel Partners

Report

Trends in Manufacturing

Ready to talk about Channel Incentive Management?

Field Service Solutions for Manufacturers

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