Salesforce delivers Customer Success.
With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation, and create greater customer success. See how.
Customer Success with Agentforce
Customer Story
SharkNinja speeds up service with Agentforce’s instant answers.
Digital labor serves up order updates, troubleshooting tips, and personalized support 24/7.
Customer Story
Agentforce helps Big Brothers Big Sisters of America change more lives.
Data-driven recommendations from AI agents make it easier to find the right mentor for each kid.
Customer Story
1-800Accountant will resolve 50% of inquiries with Agentforce.
A limitless digital workforce will provide accurate answers to tax questions around the clock.
Customer Story
Agentforce will help Formula 1 speed up service response by 80%.
Learn how F1 is driving fan growth with more personalized service for millions.
Customer Success with Data Cloud
Customer Story
FedEx grows shipping revenue with unified B2B data in one view.
Data Cloud brings web, shipment, and account data together for more effective sales follow-up.
Customer Story
Fisher & Paykel delivers luxury service at scale with Agentforce.
Self-service rates will soar to 65% with step-by-step troubleshooting from autonomous agents.
Customer Story
AAA Washington provides fast, always-on support with Agentforce.
Autonomous agents will dispatch roadside help at scale and keep members informed in real time.
Customer Story
The Adecco Group connects 1:1 with each job seeker with Agentforce.
Learn how their agent-first approach will help them build meaningful connections at scale.
Customer success with Salesforce Platform
Customer Story
Connected data enables leaders and programs at World Economic Forum.
The Forum integrates 64 systems with near zero downtime for improved constituent experiences.
Customer Story
RBC Wealth Management wows new clients with onboarding in 24 minutes.
RBC Wealth Management consolidated 26 systems into one to exceed client and advisor expectations.
Customer Story
Wrong order? Uber Eats resolves cases faster by automating workflows.
Uber Eats unifies merchant data from order details to payment systems to resolve disputes faster.
Customer Story
From 4 days to 4 minutes—how Vonage uses automation to respond faster
See how one telecommunications company achieved massive scale – by simply working smarter.
Explore all our customer stories.
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Customer Story
Agentforce helps Big Brothers Big Sisters of America change more lives.
Data-driven recommendations from AI agents make it easier to find the right mentor for each kid.
Customer Story
Agentforce helps College Possible serve four times more students.
AI agents help peer coaches provide support to students, helping them get into college and succeed.
Customer Story
Susan G. Komen® helps 600% more patients with Health Cloud.
Discover how the breast cancer organization consolidates patient data for rapid, personalized support.
Customer Story
One platform, more wishes: Make-A-Wish harnesses data to change lives.
See how it increases transparency and collaboration, and helps grant more wishes to children battling critical illnesses.
Customer Story
One platform, more wishes: Make-A-Wish harnesses data to change lives.
See how it increases transparency and collaboration, and helps grant more wishes to children battling critical illnesses.
Customer Story
Pacific Clinics increases client referrals by 300% with automation.
Learn how Pacific Clinics automates patient onboarding to address high demand.
Customer Story
How Year Up raised staff efficiency 45% and saved 4,500 hours annually.
Year Up scales its impact and connects more young adults to successful career paths.
Customer Story
How nonprofits can boost efficiency with AI-driven insights.
Riley Children's Foundation boosts fundraising with actionable insights.
Customer Story
Youth Insearch adopts new ways of working to support Australia’s youth
Youth Insearch is an early intervention program that works with at-risk youth to take control of their lives and improve their wellbeing. Since its founding in 1985, Youth Insearch has helped almost 32,000 young people.
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