Effective suggested selling depends heavily on accurate analysis of customer data, which is why it’s so important to rely on a solution built on the best CRM available. Salesforce CRM has long been recognized as the world leader in CRM, and with the introduction of predictive intelligence across marketing, sales, commerce and service, Salesforce CRM the smartest option available for retail..
Salesforce takes into account all available customer data, including goals and important life events, to provide customers with a richly personalized journey. Automated tasks, including client tracking, analysis, and reporting help ensure that customers are always being guided along the path to brand advocacy, and marketers and sales teams are always on top of that progress.Show your customers how much they mean.
Studies have found that the click-through rate of personalized recommendations is twice as effective as the click-through rate of non-personalized recommendations. But beyond even that, the real impact of the recommendation engine tool is that it strengthens the relationships between companies and their customers. When businesses are able to show their clients just how important they are, sales are sure to follow.
After all, it’s no secret that customers want to be valued, and now, with Salesforce, customers will be.