Drive Success with Data + AI + CRM + Trust
Gain a Unified View of Shippers and Partners
Build better relationships and improve operational efficiency.
- Better understand shipper needs and preferences across a multitude of systems, including sales, marketing, customer service, and supply chain operations
- Enhance collaboration, ensure compliance, and drive operational excellence with more effective partner management across the supply chain
- Increase visibility and cross-team coordination and reduce errors, delays, and costs through streamlined processes and data integration
Connect Employees
Give employees the information they need to act fast and make data-driven decisions.
- Integrate with marketing and CRM to enable seamless data sharing and collaboration
- Use instant messaging and real-time collaboration to facilitate communication between sales and marketing teams
- Track sales data and leads through dedicated channels or CRM integration
- Empower teams with a complete view of your customer
- Unlock, analyze, and act upon data across teams
- Integrate external data and apps and/or extend the platform with partner apps and solutions
![A graphic depiction of a slack exchange about trucks availability featuring the slack interface as well as a small photograph of a woman in the upper right corner.](http://www.salesforce.com/content/dam/web/en_us/www/images/solutions/industries/Transportation_Slack_459x400.png)
Enhance Decision-Making, Optimize Operations, and Improve Shipper Experience
Leverage data insights and AI capabilities to drive efficiency and do more with less.
- Assign scores to leads so that sales teams can focus on the most promising prospects and close deals more efficiently
- Provide intelligent recommendations for premium service or highlight cross-sell opportunities
- Analyze historical data, market trends, and external factors to provide accurate demand forecasting
- Proactively predict maintenance needs, optimize asset utilization, and improve operational reliability
- Gain real-time insights into inventory levels, order status, and transportation metrics to help identify bottlenecks, address issues immediately, and make proactive adjustments that ensure customer satisfaction
Customer 360
![Salesforce Customer 360](http://www.salesforce.com/content/dam/web/en_us/www/images/solutions/industries/C360_460x387.png)
![Worldwide Express Logo](http://www.salesforce.com/content/dam/web/en_us/www/images/solutions/industries/Transportation_CustomerStory_338x423.png)
See how integration and automation are helping Worldwide Express enhance visibility, streamline operations, and drive growth.
Explore more resources for Transportation & Logistics
![How to Drive Efficient Growth in a Changing Transportation & Logistics Landscape](http://www.salesforce.com/content/dam/web/en_us/www/images/solutions/industries/BR1_Transportation_1200x675.jpg)
Article
How to Drive Efficient Growth in a Changing Transportation & Logistics Landscape
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Dreamforce
Connect Systems for Seamless Transportation & Logistics
![Unify Your Shipper Experience in Transportation & Logistics](http://www.salesforce.com/content/dam/web/en_us/www/images/solutions/industries/BR3_Transportation_1200x675.jpg)
Webinar
Unify Your Shipper Experience in Transportation & Logistics