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PERSONALIZED SUPPORT

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    Stay ahead of issues with proactive support.

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    Get a response within 15 minutes.

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    Get advanced developer and deployment support.

  • Stay ahead of issues with proactive support.

    1. Stay ahead of issues with proactive support.

    Get support services and predictive intelligence from Salesforce. A dedicated team of support engineers will monitor your system, alert you to potential issues, and help you avoid disruptions.

  • Get a response within 15 minutes.

    2. Get a response within 15 minutes.

    You'll get our fastest response time for technical challenges. We’ll respond to critical cases within 15 minutes, update you every 30 minutes, and ensure all of your cases are resolved.

  • Get advanced developer and deployment support.

    3. Get advanced developer and deployment support.

    We’ll help you troubleshoot code, perform testing before you deploy, and provide proactive code reviews. Your support engineers will also share best practices with your team.

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