FAQ

Welcome back to sunny San Diego for Tableau Conference 2025. Join us April 15–17, 2025, at the San Diego Convention Center for the data event of the year.

Regular programming runs Tuesday, April 15, to Thursday, April 17. Tableau Bootcamp, an optional add-on, is happening Sunday, April 13, and Monday, April 14.

Pro tip: Full Conference attendees, arrive on Monday, April 14, for badge pickup, registration, and other preconference fun. Attending Tableau Bootcamp? Arrive on Saturday, April 12.

Anyone and everyone who loves data. The magic of Tableau Conference is represented by the DataFam — a welcoming, enthusiastic global data community who are united by their shared love of data and analytics. We strive to foster an inclusive environment that highlights the power of data and how Tableau transforms the way people use analytics and AI to drive their business.

At Tableau Conference, everyone is DataFam — from the data analysts and experts who have been vizzing with Tableau since the very beginning to business leaders, ranging from data-curious to data-savvy, looking to unlock data’s potentials for themselves, their teams, and their organizations.

Meet your data people and discover new ways to expand your network, accelerate your career, and empower your team and organization. Amplify learnings across your team, trade insights, and uncover valuable takeaways you can apply long after the event ends.

Expect three off-the-charts days packed with breakout sessions, hands-on trainings, keynotes, community-led learning, training and certification add-ons, and more. Connect with vizzers and data leaders from 64+ countries. Attend community meetups, explore Data Village, consult with Tableau Doctor, and more to gain the knowledge you need to be successful. And fun is always in the forecast at Tableau Conference, so get pumped for DataFam favorites like Iron Viz and Data Night Out.

Yes. Everyone can register for free to watch the Tableau Conference broadcast on Salesforce+, including our keynote, Iron Viz, event highlights, and 20+ sessions. Tune in live on Salesforce+ beginning April 15 or watch on demand. In-person attendees can register to catch missed content, revisit favorite sessions, or share with colleagues.

For the full Tableau Conference experience, join DataFam from around the globe in person in San Diego. Immerse yourself in hands-on trainings, Tableau Doctor consultations, Data Village discovery, and networking opportunities with Tableau and Salesforce experts.

Salesforce+ is our free streaming service that gives you a front-row seat to select Tableau Conference episodes and unlimited access to Salesforce’s original series content. Learn from keynote speakers, marvel at customer success stories, and discover groundbreaking innovation from anywhere. Join Trailhead to register — it's free, easy, and available to everyone. Sign up today.

Register now for $1,499 and save $600 off the Tableau Full Conference pass price. Pricing expires April 3, 2025, at 11:59 p.m. PT.

Government/Public Sector/Non-profit customers pricing: A fixed discounted price of $1,049 is available when you select your industry during registration.

The Full Conference pass is valid April 15–17, 2025. It includes access to the main keynote, “True to the Core,” breakouts and theater sessions, hands-on workshops, Data Village, Iron Viz, and product demos.

Your conference pass also includes access to Data Night Out, daily a.m. and p.m. breaks and lunch. See terms & conditions.

Express Badge Pickup with Digital Pass, powered by Wicket, is our exciting new way to help you save time by breezing through badge pickup and when attending select keynotes. Digital Pass (via facial authentication) matches your photo to your record. It’s easy, simple, and 3x faster than general badge pickup. Opting in takes less than 30 seconds. Log in to upload your live selfie.

Please contact the Tableau Conference Help Desk Monday–Friday from 6:00 a.m.–6:00 p.m. PT:

U.S./Canada: +1-866-855-3818
International: +1-650-416-8832
Email: tableauconference@salesforce.com

Please contact the Tableau Conference Help Desk Monday–Friday from 6:00 a.m.–6:00 p.m. PT:
U.S./Canada: +1-866-855-3818
International: +1-650-416-8832
Email: tableauconference@salesforce.com

All cancellation requests must be submitted in writing to the Tableau Conference Help Desk. For a full refund of the event registration fees, cancellation notices must be received by 11:59:59 p.m. PT on Friday, March 14, 2025. Cancellation notices received between 12:00 a.m. PT on Saturday, March 15, 2025, and 11:59:59 p.m. PT on Friday, March 28, 2025, will be processed at 50% of the event registration fees. No refunds will be processed for cancellation notices received after 12:00 a.m. PT on Saturday, March 29, 2025.

Salesforce Health and Safety Cancellation Terms: Salesforce reserves the right to cancel your event registration without a refund if you fail to meet event’s health and safety protocols.

Full cancellation/substitution terms may be found in the Events Terms of Service.

Substitution requests will be processed free of charge if submitted by 11:59:59 p.m. PT on Friday, March 28, 2025. Substitution requests after this date are subject to a USD100 transaction fee. These cancellation terms also apply to the registration fees for all classes and events ordered as part of Tableau Conference 2025.

Full cancellation/substitution terms may be found in the Events Terms of Service.

Reserving a seat in a session guarantees there will be space for you in that session, as long as you arrive at least 10 minutes before the start of the session. Reserved seating accounts for some of the overall availability in the session. If a session you want to attend no longer has seats available to reserve, you may still be able to attend by showing up early and joining the drop-in line. 

Please note you won’t be able to reserve seats in multiple sessions that occur at the same time. If you’re unable to obtain a seat for a session, you’re encouraged to join the drop-in line, in case a reserved seat is released. 

Ten minutes before the beginning of a session, all the unclaimed reserved seats will be released to the drop-in line. This means that if you reserved a seat and don’t arrive at the door 10 minutes before the start of the session, your seat will be released to allow drop-in attendee participation. It’s your responsibility to attend sessions that you’ve reserved in a timely manner or to release your seat on the catalog or mobile app so others can reserve a spot.

Session queues open 30 minutes before the published session start time. Reserved seats are seated first, and then the remaining seats are opened to the drop-in line. Drop-in seating is first come, first seated. Any unclaimed reserved seats are released to the drop-in line 10 minutes before the session start time.

Favoriting sessions within the catalog adds sessions of interest to your favorites list to view when needed. You can filter for “Your Favorites” in the session catalog navigation pane. Your favorite sessions will also be viewable on "My Agenda" if you turn on that filter view. As you plan out your schedule, you can favorite multiple sessions that occur at the same time. Please note that favoriting a session is not the same as reserving a seat. 

To favorite a session, select the heart next to the session title and the session will appear in your calendar.

No. Theater sessions are first come, first served only and not reservable. On Agenda Builder, you will have seen the “Reserve” button which allows you to register for all other session types. When it’s on a theater or keynote session, it will only be added to your agenda for visibility and does not reserve you a seat in the session due to the session length. Arrive to the session early to get a seat.

No. Keynote sessions are first come, first served only and not reservable. On Agenda Builder, you will have seen the “Reserve” button which allows you to register for all other session types. When it’s on a theater or keynote session, it will only be added to your agenda for visibility and does not reserve you a seat in the session due to the session length. Arrive to the session early to get a seat.

A drop-in attendee didn’t previously reserve a seat in a session. Each session has a handful of seats held for drop-ins onsite. Arrive to the session early, and once reserved attendees have entered, the remaining seats will be given to the drop-in line.

Session owners are encouraged to share their presentations after the conference. Registered attendees can visit the Sessions page the week after the conference to find shared presentations. Limited episodes will be available on demand on Salesforce+.

You may only reserve up to five hands-on trainings.

All other session types can be reserved with no limitations as long as the session times do not overlap.

To participate in a hands-on training, you must bring your personal laptop and charger. A phone or other mobile device will not support the session materials.

For breakout and theater sessions, audio and captions will be available through Live Session Audio on the mobile app. Make sure you download the Salesforce Events mobile app and pack your personal headphones to listen to these sessions.

Live Session Audio is a feature within the Salesforce Events Mobile App where session audio and captions will be available to attendees. This feature will be required onsite to listen to theater and breakout sessions in Data Village and Content Pavilion. Please bring your personal headphones to the event to utilize this feature.

Due to the proximity of TC25, online hotel booking through our portal is now closed. However, you can still book accommodations in our preferred hotels through aRes Travel.

If you would like assistance in making changes, please contact your hotel directly to cancel or change your reservation AFTER April 4. Please check the TC25 Official Hotel List for your hotel’s information.

For hotel cancellations, if you reserved a room via the TC registration process, cancellations must be made according to the hotel’s cancellation policy (between two weeks and five days before arrival, depending on the hotel). Failure to do so will incur a penalty equal to the cost of one night’s room and tax. Please check the TC25 Official Hotel List for your hotel’s specific cancellation policy.

After April 4, 2025, please contact the hotel directly to cancel your reservation.

Note: All hotels may charge one night’s room and tax to the credit card on file before arrival, which will be refunded if you cancel within the hotel’s cancellation deadline.

For hotel cancellations, if you reserved a room via the TC registration process, cancellations must be made according to the hotel’s cancellation policy (between two weeks and five days before arrival, depending on the hotel). Failure to do so will incur a penalty equal to the cost of one night’s room and tax. Please check the TC25 Official Hotel List for your hotel’s specific cancellation policy.

After April 4, 2025, please contact the hotel directly to cancel your reservation.

Note: All hotels may charge one night’s room and tax to the credit card on file before arrival, which will be refunded if you cancel within the hotel’s cancellation deadline.

Due to the proximity of TC25, online hotel booking through our portal is now closed. However, you can still book accommodations in our preferred hotels through aRes Travel.

If you don’t check in to your hotel on your scheduled arrival date, the hotel will cancel your entire reservation. The hotel can choose not to reinstate your reservation, even if you arrive the next day. You will also be charged a penalty of the cost of one night’s room and tax, regardless of whether or not the hotel chooses to reinstate your reservation.

Due to the proximity of TC25, online hotel booking through our portal is now closed. However, you can still book accommodations in our preferred hotels through aRes Travel.

Yes. All hotels require a one-night deposit as a guarantee. The credit card used to make your hotel reservation will be charged the equivalent of one night’s room plus tax after the hotel cutoff date. Please check the Tableau Conference Official Hotel List for details.

Yes, as long as you are the cardholder for the credit card you present at check-in.

If the card used as a guarantee for your hotel reservation is not in your name, that cardholder must be present at check-in. A credit card authorization form can also be set up with the hotel before your arrival. Please contact the hotel directly to obtain a credit card authorization form using this contact information.

San Diego weather is typically mild in April, with temperatures averaging between 60–70 degrees. Indoor conference locations are often air-conditioned. Please pack layers and check weather.com before you travel.

San Diego International Airport (SAN) is the closest major airport, an easy 15-minute ride to downtown and the San Diego Convention Center.

During the registration process, you can request an invitation letter to accompany your visa application to attend Tableau Conference. Your registration must be paid in full before your letter of invitation can be issued. 

Please note that requesting a visa invitation letter does not guarantee that your local authorities will grant a visa to attend Tableau Conference. Additionally, you are responsible for submitting your visa application to your local embassy/consulate; conference management will not submit it on your behalf. All requests are subject to review and approval. Please allow up to 10 business days for requests to be reviewed.

Tableau Conference is open to international travelers who abide by regional travel restrictions and guidelines.

Monday–Thursday: Badge pickup is located in Hall A of the San Diego Convention Center.

Monday, April 14: 3:00 p.m.–7:30 p.m. PT
Tuesday, April 15: 7:00 a.m.–5:00 p.m. PT
Wednesday, April 16: 7:00 a.m.–5:30 p.m. PT
Thursday, April 17: 7:00 a.m.-4:00 p.m. PT

You will be required to show a government-issued photo ID when picking up your badge. All attendees must pick up their own badge and will be required to wear it at all times during conference activities.

Hours listed above subject to change.

Taxis and rideshares should pick up and drop off on Exposition Way, which is the street in front of the Convention Center. In the rideshare app, attendees will be asked to choose which lobby (A–H) they would like the rideshare to pick them up from. Attendees should follow any directions they receive on the rideshare apps.

Wi-Fi Network: #Data25
Password: DataFamTC25

Bag check is available for attendees on Tuesday, April 15–Thursday, April 17. It is located next to Badge Pickup on the Ground Level, Hall A, of the San Diego Convention Center. 

Hours are:
Tuesday, April 15: 7:00 a.m.–5:30 p.m.
Wednesday, April 16: 7:00 a.m.–4:30 p.m.
Thursday, April 17: 7:00 a.m.–4:30 p.m.

Two dedicated Parent’s Rooms are located on the Ground Level, Hall A Lobby and Hall E Lobby. This is a private space for lactating parents. Please note, refrigeration is not provided.

There are three all-gender restrooms at TC25:
Ground Level, Hall A and E Lobbies.
Upper Level, next to 23A
Upper Level, next to 28A

A Quiet Zone is available on the Upper Level in Room 3 for individuals to ease sensory overload and unwind. The room will be designated as a tech-free zone and will have dedicated ambassadors to ensure a serene environment by minimizing noise disruptions.

During Tableau Conference, breakfast and lunch will be provided on the Upper Level in Sails Pavilion. Food is also available at Data Night Out, and water bubblers are located on every level of San Diego Convention Center. To conserve water, we’re minimizing water-intensive products like beef and single-use plastic water bottles.

We are giving everyone their very own agent to help them plan their best Tableau Conference ever. Use Ask Agentforce in the Attendee Portal (Link) or Salesforce Events app to ask your event questions, find personalized session recommendations, and get insider tips for navigating Tableau Conference.

For the mobile app, download the app and open the sidebar to find Ask Agentforce. Then either use the prompts or type a question to get started.

If you’re having any trouble with your app and/or logging in, please visit us at the Mobile App Help Desk located in Hall A.

Wednesday, April 16
6:00 p.m.–9:00 p.m.
The Rady Shell at Jacob’s Park
222 Marina Park Way
San Diego, CA 92101

The Rady Shell does not permit large bags, backpacks, and suitcases. Make sure to leave those bags at home and get ready to dance the night away.

Data Night Out is conveniently located across the street from the San Diego Convention Center. You are welcome to walk directly there after the conference ends. We will have signage leading you there. Rady Shell is also accessible via walk paths from surrounding hotels in case you would like to drop your things off prior to the party.

In line with our sustainability value, we recommend walking to and from the venue if your hotel is located close by. If you would like to take an Uber/Lyft, the app will auto-route for pickup in the parking lot roundabout directly in front of Rady Shell.

We do not have any parking available at Data Night Out. Rideshare drop-off and pickup will be available close to the venue entrance. Data Night Out is also located within walking distance of surrounding hotels and the Gaslamp District.

We recommend arriving early to Data Night Out in order to soak in all the fun it has to offer from 6:00 p.m.–9:00 p.m. Musical entertainment and food and beverages will be flowing all night long.

What’s a celebration without snacks? Food and beverages will be available, free of charge. We will have numerous food stations along with beer, wine, and nonalcoholic beverages available. Food and beverage items are provided with dietary restrictions in mind.

Your Tableau Conference badge is your ticket inside. Please don’t forget to bring this with you along with a government-issued ID.

Data Night Out will be held at the beautiful Rady Shell at Jacob’s Park. To ensure your comfort throughout the evening, please bring layers as the coastal breeze can become chilly after sunset. We also suggest wearing comfortable shoes, perfect for dancing and enjoying the event on the lawn.

DJ Duo Bob Moses will be playing an epic club set at Data Night Out this year. You won’t want to miss a beat.

We are excited to celebrate at Tableau Conference with our Abilityforce community. If you need assistance at the celebration, please locate a volunteer holding a handheld sign title “A11y.” Accessible bathrooms will be available.

Tableau Conference is dedicated to ensuring an exceptional experience for all attendees, including people with disabilities and/or medical conditions. We are committed to providing a wide range of innovative support services. Read on to explore the onsite accommodations available and those that can be requested.

If you’re uncertain whether you’ll need support during Tableau Conference, reach out to our Disability Help Desk to chat with a dedicated accessibility manager. We can answer questions, provide information, and assist you in determining if further accommodations are necessary. Email us at DisabilityHelpDesk@Salesforce.com.

MOBILITY:
- All buildings are fully accessible, including entries, seating, stages, low-friction turf, and low-height surfaces.
- Every restroom in the benue has an accessible stall, with at least one restroom on every level. Signage helps with wayfinding, and ambassadors can assist in locating the nearest restroom.
- Motorized scooters can be reserved through Scootaround or Cloud of Goods. We recommend making your reservation at least two weeks in advance to ensure timely delivery and communication.
- Outlets are accessible throughout the venue for recharging mobility devices.

DEAF/HEARING LOSS:
- English captions will be provided on screens for all keynote and breakout sessions.
- ASL interpreters can be provided upon request. Requests for sign language interpreters must be made by April 1, 2025 through the registration form.

BLIND/LOW VISION:
- Sighted escorts can be arranged through the Disability Help Desk to assist with venue navigation. To make arrangements, please indicate your request for a sighted guide in the registration form.

NEURODIVERGENT:
- A quiet space, designed to alleviate sensory overload and offer relaxation, will be available this year. Dedicated ambassadors will oversee this tech-free zone to ensure a peaceful environment. Details on the quiet room can be found in the Salesforce Event app under the Accessibility tab.
- The event app offers an interactive map to provide clear directions to key locations.
- Guided tours can be requested at the Disability Help Desk to provide clear guidance on key locations.

SHUTTLE AND TRANSPORTATION INFORMATION:
- We offer accessible shuttle transportation for individuals with disabilities and/or medical conditions without any prerequisites. Refer to shuttle information for details on requesting transportation to and from your hotel and Data Night Out.

BREASTFEEDING INFORMATION:
- A dedicated Parent’s Room providing a private space to pump will be available. Refer to the Salesforce Events app for finalized details on the location, listed under the Accessibility tab.
- The Salesforce Events mobile app is available on the App Store and Google Play (login required).
- Due to liability restrictions, refrigeration for breast milk is not provided.

SERVICE ANIMALS:
- Service animals are welcome throughout the campus. While indoor facilities are not available, service animals can relieve themselves outside the building.

DIETARY ALLERGIES:
- All meals will include a variety of salads, bowls, and sandwiches with vegetarian/vegan and chicken/turkey options.
- Vegetarian/vegan offerings with gluten-free (GF),* dairy-free (DF), and nut-free (NF) options are available. * Please note that while GF items are available, the kitchen is not certified gluten-free.
- Food vendors label ingredients, but feel free to ask a server if you have any uncertainties.

If you are registering for the first time, when you register, please indicate “yes” that you need accessibility accommodations and specify your request. 

If you have already registered, please log in to your account and select “Update attendee profile” to edit your preferences. Indicate “yes” that you need accessibility accommodations and specify your request. A member of our team will contact you to discuss your specific requirements. Sign language interpreters and sighted escorts must be requested by April 1, 2025.

If you’re uncertain whether you’ll need support during Tableau Conference, reach out to our Disability Help Desk to chat with a dedicated accessibility manager. We can answer questions, provide information, and assist you in determining if further accommodations are necessary. Email us at DisabilityHelpDesk@Salesforce.com.

During the event, if you need accommodations related to a disability or medical condition, please visit the Disability Help Desk, or contact the GO Center anytime 24/7. Call or text 978-5DF-HELP (978-533-4357). Event staff will also be able to direct you to the Disability Help Desk.

Yes. The Disability Help Desk will be located on the ground floor near Badge Pickup, marked with signage.

During the event, if you need accommodations related to a disability or medical condition, please visit the Disability Help Desk, or contact the GO Center anytime 24/7. Call or text 978-5DF-HELP (978-533-4357).

Yes. Tableau Conference is located at the San Diego Convention Center which has automatic entrance doors and step-free access with elevators connecting ground, mezzanine, and upper levels. All meeting rooms, theatres, and bathrooms are accessible by wheelchair. 

Check out the San Diego Convention Center Accessibility Map for information on elevators, ramps, and additional details related to the facility.

Power outlets are available throughout the campus. Feel free to charge wherever and when needed.

Yes. Accessible seating will be available in our keynote and breakout rooms. 

If you require reserved seating in the larger keynotes, please plan to arrive at least 30 minutes before the keynote begins. A staffer with a handheld “Accessible Seating” sign can direct you to your seat.

ASL interpreters can be requested in advance on the conference registration form. Select “yes” under accessibility accommodations and specify your request. Requests must be submitted by April 1, 2025. We will do our best to accommodate requests on short notice.

If you have already registered, please log in to your account and select “Update attendee profile” to edit your preferences. Indicate “yes” that you need accessibility accommodations and specify your request. A member of our team will contact you to discuss your specific requirements.

Assisted listening services can be requested in advance. We recommend you submit a request for this before the event. We will do our best to accommodate requests on short notice. 

If you have already registered, please log in to your account and select “Update attendee profile” to edit your preferences. Indicate “yes” that you need accessibility accommodations and specify your request. A member of our team will contact you to discuss your specific requirements.

Sighted escorts must be requested by April 1, 2025. We will do our best to accommodate requests on a short notice. 

If you have already registered, please login to your account and select “Update attendee profile” to edit your preferences. Indicate “yes” that you need accessibility accommodations and specify your request. A member of our team will contact you to discuss your specific requirements.

Yes. We welcome you and your service animal throughout the campus. Owners must take full responsibility for their animals. Animals can relieve themselves outside anywhere around the venue. The owner is responsible for cleaning up after the animal and disposing of waste properly.

Please note: Emotional support animals (ESAs) are not allowed in the venue.

We will have accessible-height counters at Badge Pickup. There will be signs directing you through the line to the accessible counter. Please connect with a staffer if you have any questions.