FAQ

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Event Information

TDX is the developer conference for the Agentforce revolution. It is the must-attend event for developers, admins, architects and partners looking to learn the skills needed to build and deploy autonomous agents. 

With 400+ in-depth technical sessions and hands-on trainings, TDX brings developers, admins, architects, entrepreneurs, and partners together with product experts, architects, and engineers.

TDX takes place in downtown San Francisco at the Moscone West Convention Center on March 5–6, 2025, with an exclusive broadcast experience on Salesforce+.

TDX Agentforce Hackathon will take place March 3–4, 2025.

Kickstart your TDX learning experience by joining us for a three-day TDX Bootcamp from March 2–4, 2025. TDX Bootcamp will take place at Salesforce Tower in downtown San Francisco.

TDX takes place in downtown San Francisco at the Moscone West Convention Center on March 5–6, 2025, with an exclusive broadcast experience on Salesforce+.

TDX Agentforce Hackathon will take place March 3–4, 2025.

Kickstart your TDX learning experience by joining us for a three-day TDX Bootcamp from March 2–4, 2025. TDX Bootcamp will take place at Salesforce Tower in downtown San Francisco.

Expect two days of deep technical learning focused on the latest innovations in AI and Agentforce. Choose from more than 400+ technical sessions, keynotes, workshops, and demos led by product experts that let you get hands-on with Salesforce technology.

Register for free to watch the broadcast of select episodes of TDX on Salesforce+ from March 5–6, 2025, live and on demand. For the full developer conference experience, join us in person.

Salesforce+ is a streaming service that gives you a front-row seat to select TDX episodes and unlimited access to Salesforce’s original series. Catch our top sessions, keynotes, and the groundbreaking innovation from anywhere. Membership is free, easy, and available to everyone.

Registration

To register for the in-person experience at TDX, click the Register button on the top right of this page. You will need to create an account to register. This account will give you access to your registration details, recommended sessions, Agenda Builder, and so much more.

If you created an account for a previous Salesforce event, use that same email and password in the login box. If needed, click Forgot Password to trigger a reset.

From there, you’ll provide a few additional details, select your hotel and conference pass, and then you’re on your way to experience TDX in San Francisco, CA.

Registration starts at $199, a savings of $600 off the Full Conference pass price ($799), while supplies last.

The Full Conference pass is your ticket to TDX, with access to keynotes and sessions, the Campground, breakfast and lunch, and a TDX Celebration.

Express Badge Pickup with Digital Pass, powered by Wicket, is our exciting new way to help you save time by breezing through badge pickup and when attending select keynotes. Digital Pass (via facial authentication) matches your photo to your record. It’s easy, simple, and 3x faster than general badge pickup. Opting in takes less than 30 seconds. Log in to upload your live selfie.

Please contact the TDX Help Desk Monday–Friday from 6:00 a.m.–6:00 p.m. PT:
U.S./Canada: +1-866-855-3818
International: +1-650-416-8832
Email: tdx@salesforce.com

Please contact the TDX Help Desk from 6:00 a.m.–6:00 p.m. PT:
U.S./Canada: +1-866-855-3818
International: +1-650-416-8832
Email: tdx@salesforce.com

All cancellation requests must be submitted in writing to the TDX Help Desk at tdx@salesforce.com. For a full refund of the event registration fees, cancellation notices must be received by 11:59:59 p.m. PT on Friday, January 31, 2025. Cancellation notices received between 12:00 a.m. PT on Saturday, February 1, 2025, and 11:59:59 p.m. PT on Friday, February 14, 2025, will be processed at 50% of the event registration fees. No refunds will be processed for cancellation notices received after 12:00 a.m. PT on Saturday, February 15, 2025. Substitution requests will be processed free of charge if submitted by 11:59:59 p.m. PT on Friday, February 14, 2025. Substitution requests after this date are subject to a USD 100 transaction fee. These cancellation terms also apply to the registration fees for all classes and events offered as part of TDX 2025.

Full cancellation/substitution terms may be found in the Events Terms of Service.

Substitution requests will be processed free of charge if submitted by 11:59:59 p.m. PT on Friday, February 14, 2025. Substitution requests after this date are subject to a USD 100 transaction fee. These terms also apply to the registration fees for all classes and events offered as part of TDX 2025.

Full cancellation/substitution terms may be found in the Events Terms of Service.

Vouchers will be sent via the email address used for the event registration a week after the event to all Full Conference pass holders who attended TDX 2025 from March 5–6, 2025.

Everyone who successfully registers for a Full Conference pass and joins us at TDX from March 5–6, 2025 in San Francisco will receive one exam certification voucher valued at $200 for select exams.

Vouchers will be issued via the email address used for event registration approximately one week after the event.

Vouchers redeemable on select Salesforce certification exams listed below valued at USD 200 or less. Vouchers can be applied toward any listed Salesforce certification exam registration. You must register for your exam and use the voucher prior to the voucher expiration date. The expiration date for the vouchers cannot be extended for any reason. Vouchers cannot be combined with any other offer or promotion and must be redeemed in a single transaction. No refunds will be provided for exam fees paid prior to receiving the vouchers, on exam fees paid when there was a redeemable voucher, or for unused vouchers. Vouchers are nontransferable, not redeemable for cash, and eligible for use by the recipient designated by Salesforce. Vouchers cannot be reissued if lost, stolen, or otherwise compromised. Excludes Salesforce employees, government personnel, vendors, sponsors, investors, analysts, and members of the press.

Salesforce Certified Administrator
Salesforce Certified Advanced Administrator
Salesforce Certified B2C Commerce Developer
Salesforce Certified Business Analyst
Salesforce Certified Catalyst
Salesforce Certified CPQ Specialist
Salesforce Certified Data Cloud Consultant
Salesforce Certified Education Cloud Consultant
Salesforce Certified Experience Cloud Consultant
Salesforce Certified Field Service Consultant
Salesforce Certified Hyperautomation Specialist
Salesforce Certified Industries CPQ Developer
Salesforce Certified Java Script Developer 1
Salesforce Certified Marketing Associate
Salesforce Certified Marketing Cloud Account Engagement Consultant
Salesforce Certified Marketing Cloud Account Engagement Specialist
Salesforce Certified Marketing Cloud Administrator
Salesforce Certified Marketing Cloud Consultant
Salesforce Certified Marketing Cloud Developer
Salesforce Certified Marketing Cloud Email Specialist
Salesforce Certified MuleSoft Associate
Salesforce Certified MuleSoft Developer I
Salesforce Certified MuleSoft Developer II
Salesforce Certified Nonprofit Cloud Consultant
Salesforce Certified OmniStudio Consultant
Salesforce Certified OmniStudio Developer
Salesforce Certified Platform App Builder
Salesforce Certified Platform Developer I
Salesforce Certified Platform Developer II
Salesforce Certified Sales Cloud Consultant
Salesforce Certified Sales Representative
Salesforce Certified Service Cloud Consultant
Salesforce Certified Slack Administrator
Salesforce Certified Slack Consultant
Salesforce Certified Slack Developer
Salesforce Certified Strategy Designer
Salesforce Certified Tableau CRM and Einstein Discovery Consultant
Salesforce Certified User Experience Designer

Session Information

Keynotes
Latest product innovations and the biggest announcements from Salesforce with live demos, luminaries, and stories of customer success.

Breakouts
A 30–40-minute presentation on a specific product, feature, topic or solution. The longer length allows for a 5–10 minute Q&A portion with the presenters. A Deep Dive breakout = 40–75 minutes to allow for a more focused, in-depth presentation, typically technical in nature.

Theaters
A quick 20-minute introductory and informative session on a specific topic. Can be tips and tricks or a how-to presentation.

Roundtables
Small group discussions on a particular topic. Opportunity to network and discuss common challenges facing the Salesforce community and experts.

Hands-on Trainings
60–90 minute expert-led trainings to learn a product or skill. Devices will be provided or you can bring your own. Check the session abstract to confirm whether a device will be provided.

Campfires
Connect with community leaders and product experts from the Salesforce, Tableau, MuleSoft, and Slack communities. These 20-minute interactive sessions are entirely community-led and designed to spotlight the skills, learnings, and expertise that can help elevate Trailblazers’ careers across the Salesforce ecosystem.

TDX Agentforce Hackathon

The TDX Agentforce Hackathon is a two-day event where participants will learn how to build groundbreaking agents, collaborate with fellow Agentblazers, and compete for exciting prizes.

This event is being held in conjunction with TDX 2025. All Hackathon participants must first register for TDX 2025.

The Hackathon takes place on March 3, 2025, 6:00 p.m.–12:00 a.m. PT, and March 4, 2025, 7:00 a.m.–7:00 p.m. PT.

All participants in the Hackathon must be registered for TDX and must have one of the following pass types:

Full Conference
Sponsor Pass
CIO Experience
Employees or officials of any government or government-owned entity may participate, but they are not eligible to win a prize. 

Restrictions apply. See Official Rules.

Eligible attendees can either select the package during the initial registration process, or at any point thereafter, by logging in and navigating to the Agentforce Hackathon section and clicking "Add Hackathon."

Bootcamp

TDX Bootcamp is the place to build Salesforce expertise, learn Agentforce, and accelerate your path to certification. Experience three full days of expert-led learning, network with other Agentblazers, and level up your career. An exam voucher is included to use on a certification exam on the last day of Bootcamp or to save and use after the event.

TDX Bootcamp takes place before TDX from March 2–4, 2025, at the Salesforce offices in downtown San Francisco, with event check-in at Salesforce West.

Each track aligns to a specific role. Take a look at the detailed descriptions of our Bootcamp tracks to see which suits you best. If you still have questions, you can post them in the TDX Bootcamp Community Group.

You cannot purchase a Bootcamp-only pass.

Yes. To ensure the best learning experience possible, we’ve identified some prework for you to complete before you arrive at TDX Bootcamp. Navigate to your track here and click on the prework link for your track.

There will be one optional certification exam opportunity at TDX Bootcamp. The exam will take place on Tuesday, March 4, after classes end for the day. Registration for the exam will open on March 3, and each attendee will receive an email with an exam registration code and instructions on how to schedule your exam.

If you choose to opt out of taking the exam at Bootcamp, you will be able to use the same certification exam registration code you received via email during Bootcamp. This code will be valid until June 30, 2025. For information on registration and computer setup, please visit the Guide to TDX Bootcamp.

No, computers are not provided at TDX Bootcamp. You will need to bring your own computer with the ability to access an internet browser.

Yes. Get updates and post questions in the TDX Bootcamp Community Group.

Agendas for the learning tracks can be found in the TDX Community Group in the Files and Photos section.

Accommodations

Yes, Salesforce has reserved hotel blocks around San Francisco. You can make online hotel bookings for TDX during the registration process. If you wish to add a hotel at a later date or update your existing reservation information, log in with the email and password used during registration.

If you would like assistance in making changes, contact the TDX Help Desk Monday–Friday from 6:00 a.m.–6:00 p.m. PT:

U.S./Canada: +1-866-855-3818
International: +1-650-416-8832
Email: tdx@salesforce.com

Note: Inventory is limited, available on a first-come, first-booked basis. Discounted hotel accommodations are only available until Monday, February 10, 2025.

You can make online hotel bookings for TDX during the registration process. If you wish to add a hotel at a later date or update your existing reservation information, log in with the email and password used during registration.

If you would like assistance in making changes, contact the TDX Help Desk from 6:00 a.m.–6:00 p.m. PT:

U.S./Canada: +1-866-855-3818
International: +1-650-416-8832
Email: tdx@salesforce.com

If you reserved a room via the TDX registration process, cancellations must be made according to the hotel’s cancellation policy (between two weeks and five days before arrival, depending on the hotel). Failure to do so will incur a penalty equal to the cost of one night’s room and tax. Please check the TDX Official Hotel List for your hotel’s specific cancellation policy.

Note: All hotels may charge one night’s room and tax to the credit card on file before arrival, which will be refunded if you cancel within the hotel’s cancellation deadline.

Yes, you may do this before Monday, February 10, 2025, contact the TDX Help Desk to make the transfer.

Beginning Friday, February 14, 2025, please contact the hotel directly to update the name and credit card on file for the reservation.

The TDX Help Desk operates Monday–Friday from 6:00 a.m.–6:00 p.m. PT:

U.S./Canada: +1-866-855-3818
International: +1-650-416-8832
Email: tdx@salesforce.com

No. All attendees must register and book their own hotel reservations.

If you don’t check in to your hotel on your scheduled arrival date, the hotel will cancel your entire reservation. The hotel can choose not to reinstate your reservation, even if you arrive the next day. You will also be charged a penalty equal to the cost of one night’s room and tax, regardless of whether or not the hotel chooses to reinstate your reservation.

No. All hotel reservations must be guaranteed with a valid credit card at the time of booking.

Yes. All hotels require a one-night deposit as a guarantee. The credit card used to make your hotel reservation may be charged the equivalent of one night’s room plus tax after the hotel cutoff date. Please check the TDX Official Hotel List for details.

Yes, as long as you are the cardholder for the credit card you present at check-in.

If the card used as a guarantee for your hotel reservation is not in your name, that cardholder must be present at check-in. A credit card authorization form can also be set up with the hotel before your arrival. Please contact the hotel directly to obtain a credit card authorization form using the contact information found here.

Travel and Transportation

For information on things to do during your stay in San Francisco, check out the San Francisco Travel website.

For information on things to do during your stay in San Francisco, check out the San Francisco Travel website.

San Francisco International Airport (SFO) is the closest major airport, an easy BART ride or a 25-minute drive from downtown. Alternatively, the Oakland International Airport (OAK) is a 35-minute drive over the Bay Bridge and is also accessible by BART. Lastly, the San Jose International Airport (SJC) is a one-hour drive from the South Bay, accessible by Caltrain.

You can request an invitation letter to accompany your visa application to attend TDX during the registration process. Your registration must be paid in full before your letter of invitation can be issued.

Please note that requesting a visa invitation letter does not guarantee that your local authorities will grant a visa to attend TDX. Additionally, you are responsible for submitting your visa application to your local embassy/consulate; conference management will not submit it on your behalf. All requests are subject to review and approval. Please allow up to 10 business days for requests to be reviewed.

TDX is open to international travelers who abide by regional travel restrictions and guidelines.

Accessibility

For individuals with disabilities and/or medical conditions, whether they are recovering from injuries, illnesses, or surgeries, we are dedicated to ensuring your experience is as comfortable and accessible as possible. Please specify any accommodations you may require on the registration form, and a member of our team will personally reach out to gather more details and ensure we can accommodate your needs. We ask that you provide accommodation requests at least two weeks in advance.

If you’re uncertain whether you’ll need support during TDX, reach out to our Disability Help Desk at least two weeks prior to the event to chat with a dedicated accessibility manager. We can answer questions, provide information, and assist you in determining if further accommodations are necessary. Email us at DisabilityHelpDesk@Salesforce.com.

Salesforce is dedicated to ensuring an exceptional experience for all attendees, including people with disabilities and/or medical conditions. We are deeply committed to providing a wide range of innovative support services. Read on to explore the onsite accommodations available and those that can be requested.

If you’re uncertain whether you’ll need support during TDX, reach out to our Disability Help Desk to chat with a dedicated accessibility manager. We can answer questions, provide information, and assist you in determining if further accommodations are necessary. Email us at DisabilityHelpDesk@Salesforce.com.

MOBILITY:
- All buildings are fully accessible, including entries, seating, stages, low-friction turf, and low-height surfaces.
- Every restroom in Moscone Center has an accessible stall, with at least one restroom on every level. Signage helps with wayfinding, and ambassadors can assist in locating the nearest restroom.
- Motorized scooters can be reserved through Scootaround.
- Outlets are accessible throughout the venue for recharging mobility devices.

DEAF/HEARING LOSS:
- English captions will be provided on screens for all keynote and breakout sessions.
- ASL interpreters will be provided for the Broadcast Theater and upon request. Requests for sign language interpreters must be made at least two weeks prior to TDX through the registration form.

BLIND/LOW VISION:
- Sighted escorts can be arranged through the Disability Help Desk to assist with venue navigation. To facilitate arrangements, please indicate your request for a sighted guide in the registration form.

NEURODIVERGENT:
- A quiet space, designed to alleviate sensory overload and offer relaxation, will be available this year. Dedicated ambassadors will oversee this tech-free zone to ensure a peaceful environment. Details on the quiet room can be found in the Salesforce Event app under the Accessibility tab.
- The event app offers an interactive map to provide clear directions to key locations.
- Guided tours can be requested at the Disability Help Desk in Moscone West to provide clear guidance on key locations.

SHUTTLE AND TRANSPORTATION INFORMATION:
- We offer accessible shuttle transportation for individuals with disabilities and/or medical conditions without any prerequisites. Refer to shuttle information for details on requesting transportation to and from your hotel and Dreamfest.

BREASTFEEDING INFORMATION:
- A dedicated Parent’s Room providing a private space to pump will be available. Refer to the Salesforce Events app for finalized details on the location, listed under the Accessibility tab.
- The Salesforce Events mobile app is available on the App Store and Google Play (login required).
- Due to liability restrictions, refrigeration for breast milk is not provided.

SERVICE ANIMALS:
- Service animals are welcome throughout the campus. While indoor facilities are not available, service animals can relieve themselves around the Yerba Buena Gardens or outside the Moscone buildings.

DIETARY ALLERGIES:
- All meals will include a variety of salads, bowls, and sandwiches with vegetarian/vegan and chicken/turkey options.
- Vegetarian/vegan offerings with gluten-free (GF),* dairy-free (DF), and nut-free (NF) options are available. * Please note that while GF items are available, the kitchen is not certified gluten-free.
- Food vendors label ingredients, but feel free to ask a server if you have any uncertainties.

If you are registering for the first time, when you register, please indicate “yes” that you need accessibility accommodations and specify your request.

If you have already registered, please log in to your account and select “Update attendee profile” to edit your preferences. Indicate “yes” that you need accessibility accommodations and specify your request. A member of our team will contact you to discuss your specific requirements. Sign language interpreters and sighted escorts must be requested by February 19, 2025.

If you’re uncertain whether you’ll need support during TDX, reach out to our Disability Help Desk to chat with a dedicated accessibility manager. We can answer questions, provide information, and assist you in determining if further accommodations are necessary. Email us at DisabilityHelpDesk@Salesforce.com.

During the event, if you need accommodations related to a disability or medical condition, please visit the Disability Help Desk, or contact the GO Center anytime 24/7. Call or text 978-5DF-HELP (978-533-4357). Event staff will also be able to answer accessibility questions and can direct you to the Disability Help Desk.

Yes. The Disability Help Desk will be located in Moscone West on the ground floor, marked with signage.

During the event, if you need accommodations related to a disability or medical condition, please visit the Disability Help Desk, or contact the GO Center anytime 24/7. Call or text 978-5DF-HELP (978-533-4357).

Yes. TDX is located at the Moscone Convention Center, and there is a designated drop-off and pickup area that has ramped curbs and automatic entry doors. Moscone Center has accessible sidewalk ramps and elevators. All meeting rooms, theaters, and bathrooms are accessible by wheelchair.

There will be power outlets throughout the campus. Feel free to charge wherever and when needed.

Yes. Priority seating will be available in our keynote and breakout rooms. You can request this service when registering for the event by indicating you have accessibility requirements.

If you require reserved seating in the larger keynotes, please plan to arrive at least 30 minutes before the keynote begins. Please find a staffer with a handheld “Accessible Seating” sign who will direct you to your seat.

ASL interpreters can be requested in advance on the conference registration form. Select “yes” under accessibility accommodations and specify your request. Requests must be submitted by September 3, 2024. We will do our best to accommodate requests on short notice.

If you have already registered, please log in to your account and select “Update attendee profile” to edit your preferences. Indicate “yes” that you need accessibility accommodations and specify your request. A member of our team will contact you to discuss your specific requirements.

Assisted listening services can be requested in advance. We recommend you submit a request for this before the event. 

If you have already registered, please log in to your account and select “Update attendee profile” to edit your preferences. Indicate “yes” that you need accessibility accommodations and specify your request. A member of our team will contact you to discuss your specific requirements. You can also request this at the Disability Help Desk. We will do our best to accommodate requests on short notice. 

Also new this year, you can now tune into live session audio using the Salesforce Events mobile app. To start, navigate to the Live Sessions Audio player and choose a theater. Then, connect your headphones and begin listening.

Sighted escorts can be requested in advance. We recommend you submit a request for this accommodation before the event. 

If you have already registered, please login to your account and select “Update attendee profile” to edit your preferences. Indicate “yes” that you need accessibility accommodations and specify your request. A member of our team will contact you to discuss your specific requirements.

You can also request this at the Disability Help Desk. We will do our best to accommodate requests on short notice.

Yes. We welcome you and your service animal throughout the campus. Owners must take full responsibility for their animals. Animals can relieve themselves outside anywhere around the venue. The owner is responsible for cleaning up after the animal and disposing of waste properly.

We will have accessible-height counters at Registration. There will be signs directing you through the line to the necessary desk. Please connect with a staffer if you have any questions.

Additional Information

Yes, please review our code of conduct.

We’re planning an amazing night of entertainment, reception, networking, and awesome fun for all paid conference attendees. Check back for more details closer to the event.

Don’t miss the developer conference for the Agentforce revolution.

Live in San Francisco, March 5–6, 2025.