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Data

Overwhelmed by Dashboard Data? 4 Steps to Find the Right Marketing Data Insights

Turn data into decisive action with effective dashboards that deliver trusted insights.

Discover how hyper-personalisation, powered by AI and big data, is transforming customer experiences and driving business growth.

Choi Chow

The future of data is smarter, faster, and more intuitive than ever.

Silvio Savarese

Today's investments in digital automation are laying the groundwork for a future where agents and robots converge in ways that reshape how work gets done.

Three robots surrounded by two people holding a mobile phone and sitting in front of a laptop

Silvio Savarese

The recent launch of Agentforce marks a pivotal moment in orienting Salesforce and our customers’ businesses toward an AI-empowered future. In this emerging landscape, augmented by a network of AI agents, the role…

Ellen Blackburn

The growing financial toll of cyber attacks: Why businesses must take action.

Editors' Picks

1

Dynamic Email Content is What Customers Crave: Here’s How To Deliver

Derek Franks
2

How Pets at Home Bucks the Trend of AI Inaction in Europe

Salesforce EMEA
3

LLMs and Copilots Alone Won’t Save You: Why You’re Doing Enterprise AI Wrong

Patrick Stokes

Featured Series

Sales

Get insights, and streamline processes with the latest Sales trends, insights, and conversations.

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Donald Kelly

Learn how to speed up your sales cycle and create more customer loyalty with this methodology.

An illustration of a woman watering a series of growing trees: sales tips.

Paul Bookstaber

Don’t let shrinking budgets and reluctant buyers halt your sales momentum. Use the right sales tactics to keep moving forward — even in tough times.

Ellen Blackburn

In an era of skyrocketing data demands, businesses must rethink their storage strategies.

A man moving elements of an application around on a mobile screen

Meredith Schmidt

We researched entrepreneurs worldwide to find out why they started their business. Their answers will make you start your SMB — today.

Rachel Costa

As you consider your career goals for the coming year — whether it’s finding a new job or identifying key development areas for 2025 — one topic stands out as particularly relevant: Artificial Intelligence (AI).

An illustration of AI driving climate action

Naomi Morenzoni

We brought researchers, technology leaders, and experts together to share what we can do to leverage AI for climate action, today.

Illustration of a mascot representing Agentforce on a blue background with marketing elements and icons.

Natalie Mathes

Agentforce allows marketers to forge deeper relationships, from personalised conversations to proactive retention strategies. Here's how.

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Featured Series

Service

Stay ahead of the game with the latest cutting-edge trends and expert tips, where innovation meets customer satisfaction.

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Alp Pekkocak

Using data and AI to help give your customers what they want, when they want it can increase loyalty – and your bottom line.

Four people, two women and two men, stand around a large smartphone displaying a chatbot interface with chat bubbles. This represents business leaders speaking about AI-powered agents.

John Arlidge

New AI Agents are replacing clunky copilots and chatbots, freeing up staff to be more creative.

The Latest

Agentforce

The Age of Agentic AI: Discover how AI is Evolving From a Reactive Tool to an Agent that Initiates Action

February 26, 2025
Salesforce EMEA
London: The capital city of AI?

February 18, 2025
Janet Coyle, CBE

Omnichannel

Omnichannel vs Multichannel Isn’t Important. It’s What You Do With It That Counts

February 6, 2025
Salesforce EMEA

Multichannel

Overwhelmed by Dashboard Data? 4 Steps to Find the Right Marketing Data Insights

From Data to Delight: Why Hyper-Personalisation Is the Future of Business

How AI Will Transform Data Analysis in 2025

The Convergence of Digital and Physical AI: Why Enterprise Leaders Can’t Ignore Robotics

The Agentic AI Era: After the Dawn, Here’s What to Expect

The Rising Costs of Cyber Attacks

Editors' Picks

Dynamic Email Content is What Customers Crave: Here’s How To Deliver

How Pets at Home Bucks the Trend of AI Inaction in Europe

LLMs and Copilots Alone Won’t Save You: Why You’re Doing Enterprise AI Wrong

Sales

The Sandler Selling System: A Step-by-Step Guide

20 Sales Tips from the Greatest Sellers We Know

The Hidden Cost of Data

15 Compelling Reasons to Start a Small Business Today

How AI Is Reshaping the Job Market

The Power of AI for Climate Action

5 Ways Agentforce Can Elevate Your Marketing Strategy

Service

Combat Streaming Services Subscription Churn Like a Pro with Data and AI

AI-Powered Agents Won’t Take Your Job, They’ll Improve It

The Latest

Agentforce

The Age of Agentic AI: Discover how AI is Evolving From a Reactive Tool to an Agent that Initiates Action

London: The capital city of AI?

Omnichannel

Omnichannel vs Multichannel Isn’t Important. It’s What You Do With It That Counts

Multichannel

Data

Overwhelmed by Dashboard Data? 4 Steps to Find the Right Marketing Data Insights

From Data to Delight: Why Hyper-Personalisation Is the Future of Business

AI Reserach

The Convergence of Digital and Physical AI: Why Enterprise Leaders Can’t Ignore Robotics

The Agentic AI Era: After the Dawn, Here’s What to Expect

Business as a Platform for Change

“Wicked Problems, No Simple Solutions” — The Challenge of Sustainability for European Businesses

The 3 Types of Leadership Styles in Business – Which One Is Right for You?

Editors' Picks

Sales

Service

The Latest

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