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5 Myths About AI Agents

Think you know agents? Think again. We’ll debunk some common myths surrounding AI agents and show why these misconceptions could be holding your business back.

Colleagues gossip as a smiling AI agent works, highlighting common myths about AI agents.

An AI agent working alongside a human representative with floating task icons between them.

Ismael Brown

We know technology is the future in the industry, but autonomous agents taking on actual work alongside humans is the gold standard.

Illustration of a man looking at a graph representing increased AOV.

Lauren Wallace

From product bundles to loyalty programmes and more, here are ten expert tips to grow average order value.

Four people, two women and two men, stand around a large smartphone displaying a chatbot interface with chat bubbles. This represents business leaders speaking about AI-powered agents.

John Arlidge

New AI Agents are replacing clunky copilots and chatbots, freeing up staff to be more creative.

A man in a hard hat stands between a bar graph and a large pie chart. A construction crane hangs a segment over the pie chart, illustrating the building of data and analytics.

Yalda Gerami

John Foster from Wates Group shares his insights into the construction industry's tech revolution at Dreamforce 2024.

Illustration of a toolbox with pencil, gear, clipboard, and ruler.

Kyle Place

Learn why these tools for small business are key for growth and productivity.

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3

AI Agents: The Future of Business Applications

Christophe Coenraets

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Sales

Get insights, and streamline processes with the latest Sales trends, insights, and conversations.

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Sales reps in front of a bar graph going up: driving sales

John Barrows

Discover the keys to successfully drive top-line growth and bottom-line performance.

Salesforce’s Zig the Zebra points to a buyer persona card.

Amy Roberts

Create a buyer persona that goes deeper than job descriptions, and gets at the psychological core of the customer you want to sell to.

A knight in a business suit stands with an AI shield, symbolising a Chief Information Security Officer (CISO) working towards AI-driven cybersecurity leadership.

Salesforce EMEA

Businesses are investing in AI to transform productivity. For the CISO, AI needs to enhance security, not compromise it.

Two colleagues, a man and a woman, stand by a high desk. The man holds a laptop and the woman holds a notebook. A third colleague, a man, stands to the right giving a presentation / AI in B2B marketing

Megan Cohn

AI isn’t just for B2C companies. Learn how this technology can improve client relationships and help you grow.

Illustration of a green bar chart representing financial services with a man and a woman on a laptop and a man checking off a checklist.

Cory Haynes

Learn the steps to become an AI enterprise for your financial services organisation.

Illustration of a Black Generation Alpha member, scrolling through their phone / Gen Alpha vs. Gen Z

Nick Feldman

They’re global and super tech savvy. But that’s not all. We spoke with two leading researchers about the nuances of connecting with this new generation.

Illustration of a woman giving a high five to a robot / AI agents

Silvio Savarese

AI agents and assistants have the ability to take action on a user’s behalf, but each serves a distinct purpose.

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Service

Stay ahead of the game with the latest cutting-edge trends and expert tips, where innovation meets customer satisfaction.

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A woman relaxes on her couch, browsing shoppable content on her phone. Images of products like clothing, drinks, and beauty products float above her, demonstrating the ease of online shopping.

Lauren Wallace

Shoppable content lets customers easily move from browsing to buying — without interrupting their scroll session. Here’s how you can increase conversions while telling your brand’s story.

A female service agent sits at her desk, on top of a bar graph, to offer great customer service and profitability.

Patricia Staino

Consumer goods companies are up against ever-decreasing margins. Customer service can help boost your bottom line.

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