Customer Experience

Using data and AI to help give your customers what they want, when they want it can increase loyalty – and your bottom line.

Insights from Humanworks Founder Cosmo Shield and our Head of Solutions Engineering Kulvinder Hari on harnessing data for personalised customer experiences.

The opportunities for EU businesses to create value with AI are wide open — and they’re being missed by companies too slow to take action.

From product bundles to loyalty programmes and more, here are ten expert tips to grow average order value.

Shoppable content lets customers easily move from browsing to buying — without interrupting their scroll session. Here’s how you can increase conversions while telling your brand’s story.

New AI Agents are replacing clunky copilots and chatbots, freeing up staff to be more creative.

AI plays a key role in personalised customer experiences. But a data platform that connects the dots between every data point is the real hero.

Consumer goods companies are up against ever-decreasing margins. Customer service can help boost your bottom line.

Entering new markets is a great way to increase your revenue and customer base. Follow our steps to achieve international commerce success.

Technology can optimise the powerful model of serving up what customers want when they want it.