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What Is a Customer Portal – And Why Do You Need One?
Sometimes, customers want a fast way to tackle issues on their own. Give them an easy self-service solution while saving agents time in the process.
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The Complete Guide to Building a Sales Forecast
Set your company up for predictable revenue growth with the right forecasting processes and tools.
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Your Industry Is Using AI To Improve Customer Service — Are You?
AI in customer service is enhancing the way businesses interact with customers across all industries. See how you could benefit from it.
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What Is Data Cloud?
Unlock trapped data with Data Cloud, the only data platform native to the world’s #1 AI CRM.
![How You Can Manage Field Service More Efficiently With AI](https://www.salesforce.com/eu/blog/wp-content/uploads/sites/14/2023/08/field-service-more-efficiently-AI.jpg?w=300)
How You Can Manage Field Service More Efficiently With AI
Automation and AI can help you see results quickly by helping your mobile workers become more productive in less time.
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AI Call Centre Software Benefits and Trends
Call centre software is the key to ensuring company growth. Discover its impact around the globe and its top trends for 2024.
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Drowning in Customer Tickets? Swim to Success with a Powerful Ticketing Tool: Salesforce Service Cloud
Explore the challenges businesses face to provide efficient customer service and discover the game-changing solution: a powerful ticketing tool.
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Embracing Change: A Tale of Professional Transformation & Possibilities
Marzena’s journey is marked by a relentless pursuit of knowledge, balancing full-time work, and parenting. Read more here.
![Generative AI: Why It’s a Game-Changer for Marketers](https://www.salesforce.com/eu/blog/wp-content/uploads/sites/14/2023/09/outreach-marketing-use-cases-generative-ai-500x281-1.jpg?w=300)
Generative AI: Why It’s a Game-Changer for Marketers
Generative AI is more than just hype. It has the potential to change the way we work. It can also help get you closer to your customers.
![Revolutionizing the Future of Car Buying: Salesforce and TU Munich's innovative Partnership](https://www.salesforce.com/eu/blog/wp-content/uploads/sites/14/2023/09/AdobeStock_220826703.jpg?w=300)
Revolutionising the Future of Car Buying: Salesforce & TU Munich
Read about Salesforce and TU Munich's innovative partnership and how it is revolutionising the future of car buying.