Explore how the public, civil servants, and IT teams in public sector organisations are thinking and feeling about the state of public services and the future of AI - and how organisations are overcoming challenges and finding success.
See why:
- 75% of people expect the quality of digital government services to match the best private sector organisations.
- 71% of the public are comfortable with GenAI to provide access to information and services, with 30% saying they'd work with an AI agent.
- 96% of IT leaders say the need for trusted data is higher than ever, with only 34% describing their tech infrastructure as fully prepared to take advantage of AI.
- 83% of government IT workers say they need to be doing more to address changing customer expectations.