The Consumer Duty checklist.

Four areas to focus on ahead of the 31st July deadline.

Coming into force very soon, the FCA’s Consumer Duty will place stringent new rules upon financial services firms. As well as acting to deliver good customer outcomes, firms will need to understand and evidence whether those outcomes are being met. Ensure you’re ready with this four-step checklist.

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The cover of the The Consumer Duty Checklist report featuring Astro and a beautiful landscape.

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The Consumer Duty checklist.

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