Trends in Manufacturing

Get insights from 750 leaders on future-proofing their business.

For the Trends in Manufacturing report, Salesforce Industry Insights surveyed 750 manufacturers worldwide to discover how:

The uncertainty initiated by the pandemic revealed an urgent need for business agility – as well as an opportunity to reimagine sales and operations
Customer-facing roles have been permanently altered by the pandemic for most manufacturers
New business models like servitisation are an important part of forward-looking manufacturers’ strategy

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