How can trust in insurance best be rebuilt?
Insurance Innovators’ 2021 survey, undertaken in partnership with Smart Communications and Salesforce, provides the answers on how trust in Insurance can be rebuilt by becoming trusted advisors in the digital-first world.
Insights include:
- The main causes of consumer frustration and distrust.
- How insurers can remodel themselves as trusted advisors
- How artificial intelligence, IoT and advanced personalisation can help.