Speakers:
- Natasha Heaton, Director of Service Delivery and Change at Saïd Business School University of Oxford
- Jean Pembleton, Director, EMEA Education Product Marketing at Salesforce
In 2020, Saïd Business School embarked on a change program. The program unified colleagues from previously siloed teams into collaborative workstreams, a challenge for an organisation nearly 1,000 years old. Saïd Business School now makes the grade with personalised student experiences, more data, and better insights.
Join Natasha Heaton, Director of Service Delivery and Change at Saïd Business School and Jean Pembleton, Director, EMEA Education Product Marketing at Salesforce, as they discuss the digital transformation journey at Saïd and how it enables more seamless interactions with both current and prospective students.