See what’s driving exceptional nonprofit service today.

Five service trends every nonprofit needs now.

For nonprofits, the service demands that increased during COVID haven’t lessened up. Now audiences want more support and more connection, more often. How can nonprofits answer the demand?

We gathered insights from 8,000 customer service professionals globally, including 100 nonprofit representatives.

From automation to personalisation, we pinpointed five critical trends that define the most successful nonprofit service delivery. Read our report to learn more, including how these insights can work for you.

Cover of State of Service for Nonprofits report with mobile device and headshots of people using phone, iPad and headset.

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See what’s driving exceptional nonprofit service today.

Five service trends every nonprofit needs now.

Download the report.

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