Today’s nonprofits know how important it is to inspire and engage their audiences; to ignite their passion for the cause, to build relationships and to enthuse them to come back for more.
Whether people connect with nonprofits as donors, volunteers or beneficiaries, the goal has to be to deliver the best possible experience. And the great news is that nonprofits are highly rated by their supporters and stakeholders.
In a recent Salesforce.org survey, we asked over 4,900 adults in Australia, Canada, Germany, France, the Netherlands, UK and the USA about their most recent interactions with nonprofits this year.
What did the results tell us about the experiences delivered and where improvements can be made? Download The Nonprofit Experience Index to find out.