Manufacturing Cloud Pricing

Power your customer-centric operations with a digital customer engagement platform that unifies the value chain.

Choose the right Manufacturing Cloud edition for your business needs.

Sales Enterprise

An out-of-the-box manufacturing CRM, built on Sales Cloud.

$ 250

USD/User/Month

(Billed annually)

Manufacturing Apps and Features
Advanced Platform Customization
Sales Cloud

Service Enterprise

An out-of-the-box manufacturing CRM, built on Service Cloud.

$ 250

USD/User/Month

(Billed annually)

Manufacturing Apps and Features
Advanced Platform Customization
Service Cloud

Sales and Service Unlimited

Manufacturing CRM with automation and AI.

$ 450

USD/User/Month

(Billed annually)

Manufacturing Apps and Features
Unlimited Platform Customization
Sales Cloud and Service Cloud

Einstein 1 for Sales

The best of the Einstein 1, prebuilt for manufacturing sales use cases.

$ 650

USD/User/Month

(Billed annually)

Sales and Service Unlimited Edition
Sales AI
Data Cloud, Slack, and more

Einstein 1 for Service

The best of the Einstein 1, prebuilt for manufacturing service use cases.

$ 650

USD/User/Month

(Billed annually)

Sales and Service Unlimited Edition
Service AI
Data Cloud, Slack, and more

* These editions require an annual contract.

Above pricing of Manufacturing Cloud for Sales and Manufacturing Cloud for Service are for Enterprise Edition. Unlimited Edition is available for Manufacturing Cloud for Sales and Manufacturing Cloud for Service for $425 USD/user/month and $425 USD/user/month respectively.

**Above pricing of Manufacturing Cloud for Sales and Service is for Unlimited Edition. Enterprise Edition is available for Manufacturing Cloud for Sales and Service for $275 USD/user/month.

This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.

Compare features across editions.

	Sales Enterprise $ 250 user/month $ 250 user/month 250 € user/month AU$ 350 user/month 30000 円 user/month 2500 kr user/month £ 200 user/month	Service Enterprise $ 250 user/month $ 250 user/month 250 € user/month AU$ 350 user/month 30000 円 user/month 2500 kr user/month £ 200 user/month	Sales and Service Unlimited $ 450 user/month $ 450 user/month 450 € user/month AU$ 630 user/month 54000 円 user/month 4500 kr user/month £ 360 user/month	Einstein 1 for Sales $ 650 user/month $ 650 user/month 650 € user/month AU$ 910 user/month 78000 円 user/month 6500 kr user/month £ 520 user/month	Einstein 1 for Service $ 650 user/month $ 650 user/month 650 € user/month AU$ 910 user/month 78000 円 user/month 6500 kr user/month £ 520 user/month
Sales Agreement Management
Advanced Forecasting
Program-Based Business
Visit Management
Account Manager Targets
Service Console for Mfg
Asset Service Console
Warranty Lifecycle Management
Pre-Work Estimation
Manufacturing Data Model
Omnistudio	100,000 calls/month	100,000 calls/month	1,000,000 calls/month	1,000,000 calls/month	1,000,000 calls/month
Service Process Studio
Business Rules Engine	10,000 calls/month	10,000 calls/month	50,000 calls/month	50,000 calls/month	50,000 calls/month
Decision Tables
Document Generation
DPE
Action Plans and Templates
Actionable Relationship Center
Actionable Segmentation
Intelligent Document Reader

	Sales Enterprise $ 250 user/month $ 250 user/month 250 € user/month AU$ 350 user/month 30000 円 user/month 2500 kr user/month £ 200 user/month	Sales and Service Unlimited $ 450 user/month $ 450 user/month 450 € user/month AU$ 630 user/month 54000 円 user/month 4500 kr user/month £ 360 user/month	Einstein 1 for Sales $ 650 user/month $ 650 user/month 650 € user/month AU$ 910 user/month 78000 円 user/month 6500 kr user/month £ 520 user/month	Einstein 1 for Service $ 650 user/month $ 650 user/month 650 € user/month AU$ 910 user/month 78000 円 user/month 6500 kr user/month £ 520 user/month
Lead Management
Lead Assignment and Routing
Lead Scoring	Available for purchase
Duplicate Blocking
Web-to-Lead Capture
Mass Email
Email Productivity
Campaign Management
Email Templates
To-Do List
Campaign Influence	5 campaigns per opportunity	5 campaigns per opportunity	5 campaigns per opportunity	5 campaigns per opportunity
Account and Contact Management
Opportunity Management
Customizable Sales Process
Einstein Activity Capture
Task Management, Activity Feed
Person Accounts
Sales Console App
Sales Teams
Salesforce Meetings
Customizable Reports and Dashboards
Advanced Reporting Features
Embedded Forecast Charts
Forecasting Mobile App
Opportunity Splits
Enterprise Territory Management
Opportunity Management
Opportunity Scoring
Pipeline Inspection
Deal Insights
Waterfall Chart
Salesforce Mobile App
Sales Cloud Everywhere
Full Offline Mobile Functionality
Contracts
Sales Orders
Products and Price Books
Quotes

	Service Enterprise $ 250 user/month $ 250 user/month 250 € user/month AU$ 350 user/month 30000 円 user/month 2500 kr user/month £ 200 user/month	Sales and Service Unlimited $ 450 user/month $ 450 user/month 450 € user/month AU$ 630 user/month 54000 円 user/month 4500 kr user/month £ 360 user/month	Einstein 1 for Sales $ 650 user/month $ 650 user/month 650 € user/month AU$ 910 user/month 78000 円 user/month 6500 kr user/month £ 520 user/month	Einstein 1 for Service $ 650 user/month $ 650 user/month 650 € user/month AU$ 910 user/month 78000 円 user/month 6500 kr user/month £ 520 user/month
Case Management
Omni-Channel Routing
Knowledge Management
Service Contracts and Entitlements
Chatter
Salesforce Mobile App
Files
Topics and Recommendations
Case Auto-Assignment
Web and Email Case Capture
Case Email Auto-Response
Case Escalation Rules and Queues
Lead-Contact Account Management
Service Console Apps
Knowledge (Read-Only)
Knowledge (Read-Write)	Available for purchase
Omni-Channel Routing (Enhanced)
Incident Management
Omni Supervisor
Case Milestone Tracker
Service Cloud Voice	Available for purchase	Available for purchase
Computer Telephony Integration (CTI)
Orders Management
Service Contracts and Entitlements
Advanced Case Management
Einstein Next Best Action	5k requests PUPM	5k requests PUPM	Unlimited Requests Per Agent	Unlimited Requests Per Agent
Eistein Case Classification		Single Data Segment	5 Data Segments	5 Data Segments
Einstein Case Routing			2,000 Routing Predictions user/month	2,000 Routing Predictions user/month
Einstein Article Reccommendations		Unlimited for agent users Einstein Article Recommendations in Flow	Unlimited for agent users Einstein Article Recommendations in Flow	Unlimited for agent users Einstein Article Recommendations in Flow
Service Replies	Available for purchase	Available for purchase
Conversation Summaries	Available for purchase	Available for purchase
Enhanced Messaging	Available for purchase	Available for purchase
Einstein Bots	Available for purchase
Feedback Management	Available for purchase	Available for purchase
Help Center
Service Catalog
Authenticated Portal	Available for purchase	Available for purchase
Customer Community	Available for purchase	Available for purchase
Work Order Management
Service Catalog
Asset Management and Product Tracking

	Sales Enterprise $ 250 user/month $ 250 user/month 250 € user/month AU$ 350 user/month 30000 円 user/month 2500 kr user/month £ 200 user/month	Service Enterprise $ 250 user/month $ 250 user/month 250 € user/month AU$ 350 user/month 30000 円 user/month 2500 kr user/month £ 200 user/month	Sales and Service Unlimited $ 450 user/month $ 450 user/month 450 € user/month AU$ 630 user/month 54000 円 user/month 4500 kr user/month £ 360 user/month	Einstein 1 for Sales $ 650 user/month $ 650 user/month 650 € user/month AU$ 910 user/month 78000 円 user/month 6500 kr user/month £ 520 user/month	Einstein 1 for Service $ 650 user/month $ 650 user/month 650 € user/month AU$ 910 user/month 78000 円 user/month 6500 kr user/month £ 520 user/month
Document Generation
Document Tracking and Approvals
Data Processing Engine
Flow Builder
Lightning App Builder
AppExchange
Customizable Profiles and Page Layouts
Lightning Platform
Email Integration with Gmail or Outlook
Field Service Scheduling Optimization	Available for purchase	Available for purchase	Available for purchase	Available for purchase	Available for purchase
Field Service Asset, Inventory, and Product Tracking	Available for purchase	Available for purchase	Available for purchase	Available for purchase	Available for purchase
Field Service Opportunities	Available for purchase	Available for purchase	Available for purchase	Available for purchase	Available for purchase
Field Service Mobile App	Available for purchase	Available for purchase	Available for purchase	Available for purchase	Available for purchase
Developer Sandbox
Developer Pro Sandbox	Available for purchase	Available for purchase
Full Sandbox	Available for purchase	Available for purchase	1 full sandbox include per org	1 full sandbox include per org	1 full sandbox include per org
Partial Sandbox	1 partial sandbox included per org	1 partial sandbox included per org	1 partial sandbox included per org	1 partial sandbox included per org	1 partial sandbox included per org
AppExchange
Workflow and Approval
Custom Profiles and Page Layouts
Lightning App Builder
Email Templates
Data Storage Per User
File Storage Per User
Unlimited Custom Applications
Roles and Permissions
Record Types (Per Object)
Salesforce Identity

	Sales Enterprise $ 250 user/month $ 250 user/month 250 € user/month AU$ 350 user/month 30000 円 user/month 2500 kr user/month £ 200 user/month	Service Enterprise $ 250 user/month $ 250 user/month 250 € user/month AU$ 350 user/month 30000 円 user/month 2500 kr user/month £ 200 user/month	Sales and Service Unlimited $ 450 user/month $ 450 user/month 450 € user/month AU$ 630 user/month 54000 円 user/month 4500 kr user/month £ 360 user/month	Einstein 1 for Sales $ 650 user/month $ 650 user/month 650 € user/month AU$ 910 user/month 78000 円 user/month 6500 kr user/month £ 520 user/month	Einstein 1 for Service $ 650 user/month $ 650 user/month 650 € user/month AU$ 910 user/month 78000 円 user/month 6500 kr user/month £ 520 user/month
Manufacturing Cloud Intelligence	Available for purchase	Available for purchase	Available for purchase
Data Cloud	Available for purchase	Available for purchase	Available for purchase	100K credits	100K credits
Scheduler	Available for purchase	Available for purchase	Available for purchase
Slack — Enterprise Grid	Available for purchase	Available for purchase	Available for purchase
Sales Programs	Available for purchase	Available for purchase	Available for purchase		Available for purchase
Sales Planning	Available for purchase	Available for purchase	Available for purchase		Available for purchase
Salesforce Maps	Available for purchase	Available for purchase	Available for purchase		Available for purchase
Einstein for Sales	Available for purchase	Available for purchase	Available for purchase		Available for purchase
Partner Community for Manufacturing	Available for purchase	Available for purchase	Available for purchase		Available for purchase
Digital Engagement	Available for purchase	Available for purchase	Available for purchase	Available for purchase
Service Cloud Voice (BYOT)	Available for purchase	Available for purchase	Available for purchase	Available for purchase
Service Cloud Einstein	Available for purchase	Available for purchase	Available for purchase	Available for purchase
Feedback Management	Available for purchase	Available for purchase	Available for purchase	Available for purchase
Einstein Conversation Insights	Available for purchase	Available for purchase	Available for purchase	Available for purchase
Einstein for Service	Available for purchase	Available for purchase	Available for purchase	Available for purchase
Customer Community for Manufacturing	Available for purchase	Available for purchase	Available for purchase	Available for purchase

Extend the power of Manufacturing Cloud with these related apps and add-ons.

Rebate Management

Build, manage, and analyze channel incentive management to drive channel sales and loyalty. 10-30-2024

View detailed pricing

Experience Cloud

Launch data-powered sites, portals, and apps, connected across the customer journey. 10-30-2024

View detailed pricing

Manufacturing Intelligence

165

Deliver actionable insights throughout the entire sales and revenue cycle. 10-30-2024

View detailed pricing

MuleSoft Anypoint

Request a quote.

Instantly connect a growing list of manufacturing applications and data with speed and scale.

Learn more

Flow for Industries

Request a quote.

OmniStudio
Business Rules Engine
Document Generation
Data Processing Engine
Intelligent Document Automation
Salesforce Scheduler

Compare add-ons

Then, choose the Success Plan that’s right for your business.

With resources, guidance, and technical support, our three levels of Success Plans help your business get more value from Salesforce and prepare your data for a
future with AI.

Standard Success Plan

Set your company up for success with self-guided, always-on resources.

Included in all licenses

Access to Knowledge Articles, documentation, and Trailhead
Global Trailblazer Community

Learn more

Premier Success Plan

Start strong and grow your business with expert guidance and expedited support.

30% of net license fees

Expert guidance and product education
Health checks and recommendations
Access to 24/7 support for business-stopping issues
Bundled with Unlimited Edition

Learn more

Signature Success Plan

Get the most value from Salesforce with a proactive partnership and personalized experience.

Contact your account executive

Designated Customer Success Manager
Customer Success Score
Proactive Monitoring and Key Event Management
Fastest 24/7 support response times

Learn more

Find your path to AI success with the right experts and apps.

Professional Services and Salesforce Certified Partners provide services to get you started with data and ensure long-term success with AI. Depending on your unique business needs, engaging with either or both can maximize your ROI.

Professional Services

Realize value quickly and become self-sufficient with Salesforce.

Learn about Professional Services

Partners

Innovate and grow faster with pre-built apps and expertise on AppExchange.

Learn more

Ready to take the next step with the world's #1 CRM for Manufacturing?

Start your trial.

Try Manufacturing Cloud free for 30 days. No credit card, no installations.

Try for free

Talk to an expert.

Tell us a bit more so the right person can reach out faster.

Request a call

Watch a demo.

Learn how Salesforce connects the value chain.

Watch demo

Manufacturing Cloud Pricing FAQ

Manufacturing Cloud is built on Customer 360, so your existing org and customizations will not be disrupted.

Sales Cloud is included in the purchases of the following three products

Manufacturing Cloud — Sales
Manufacturing Cloud — Sales and Service
Manufacturing Cloud — Einstein 1 Editions

Service Cloud is included in the purchases of the following three products

Manufacturing Cloud — Service
Manufacturing Cloud — Sales and Service
Manufacturing Cloud — Einstein 1 Editions

Salesforce has all kinds of add-ons, apps, and additional products to help your company stay ahead in your industry. Call us at 1-800-664-9073 to discuss exactly what kind of products you're looking to add and how we can help.

Most Salesforce products including Manufacturing Cloud Use annual contracts, but Salesforce subscription terms vary. Chat with a sales representative to discuss payment and billing options for your products.

You can add products or upgrade at any time, but some products may need to scale together. Reach out to our sales department to see what works for your business.

We know things don't always go according to plan, and we're here and will try our best to support. Reach out to a sales representative at 1-800-664-9073 to discuss options.

Sales Enterprise

Service Enterprise

Sales and Service Unlimited

Einstein 1 for Sales

Einstein 1 for Service

See the Manufacturing Cloud advantage.

Grow revenue with trusted data and relationships.

Scale service and boost productivity with AI-powered automation.

Optimize cost to serve with flawless experiences and operations.

See the Einstein 1 advantage.

Rebate Management

Experience Cloud

Manufacturing Intelligence

MuleSoft Anypoint

Flow for Industries

Standard Success Plan

Premier Success Plan

Signature Success Plan

Professional Services

Partners

Start your trial.

Talk to an expert.

Watch a demo.

Do I need to re-implement my Salesforce org after purchasing Manufacturing Cloud?

Is Sales Cloud included in Manufacturing Cloud?

Is Service Cloud included in Manufacturing Cloud?

Are there upfront costs or additional fees with Manufacturing Cloud?

How long are Manufacturing Cloud contracts?

Can I upgrade Manufacturing Cloud at any time? Can I add more products later on?

What if my business priorities and product needs have changed?