Content build showing the process to create a marketing email

What is marketing planning?

A clearly defined marketing strategy is basic for the success of any business. But even the best marketing strategy is useless until it’s put into action. That’s why it’s important to have a well-designed marketing plan. A marketing plan helps you address your long-term objectives, manage your budget, and ensure that your overall marketing approach is focused and productive. The key is to develop one that can make you stand out from the crowd — and that comes with its own challenges.

Marketing planning can help you navigate those challenges. It’s the compass that can keep your business on track to your goals. It provides a strategic framework for building a strong brand, attracting customers, and driving growth. Investing time and effort into developing an effective marketing plan can help your business navigate the complexities of the market, better leverage your marketing software and tools, and achieve long-term success.

In this post, we’ll walk you through everything you need to know about marketing planning — from the basics through steps for implementation and best practices.

Cover of the Salesforce State of Marketing report

See the top trends in data, AI, and more — from nearly 5,000 marketers worldwide.

What is marketing planning?

Marketing planning is the systematic process of outlining the goals, objectives, and tactics to effectively promote your product. It’s vital for achieving success in your business because it helps you strategically align your marketing efforts with your overall business goals. An effective marketing plan can drive growth and increase revenue by providing a structured approach to identifying and capitalizing on market opportunities. The key to successful marketing planning involves an iterative process of planning, executing, and measuring marketing activities to help drive growth, increase revenue, and maintain a competitive edge in the market.

Here’s a breakdown of the specific benefits of implementing a strategic marketing plan:

Clear goals

 It helps you set measurable goals, providing a roadmap for success.

Targeted audience

By identifying and understanding the target audience, you can tailor their marketing efforts to reach the right customers with the right message.

Effective strategies

A marketing plan enables you to develop effective strategies that align with their goals and target audience, maximizing the impact of their marketing activities.

Resource allocation

By allocating resources efficiently, you can focus on activities that yield the highest return on investment, optimizing their marketing budget.

Adaptability

A marketing plan allows you to adapt to changing market dynamics, ensuring they stay relevant and competitive.

Measurement and evaluation

By measuring the effectiveness of marketing initiatives, you can identify areas for improvement and make data-driven decisions to enhance their strategies.

As an example, consider a small e-commerce business that implemented a strategic marketing plan focused on identifying their target audience and developing personalized email campaigns. By understanding their customers’ preferences and needs, they were able to send targeted offers and relevant recommendations, resulting in a significant improvement in engagement. This strategic approach helped the business drive growth and increase revenue, ultimately leading to their success in a competitive market.

Build lasting relationships that drive growth with Marketing Cloud.

Action all your data faster with unified profiles and analytics. Deploy smarter campaigns across the entire lifecycle with trusted AI. Personalise content and offers across every customer touchpoint.

What are the basic types of marketing plans?

Not all marketing plans are the same, and there’s no “one size fits all” approach to developing one. Generally, the more specific a plan is to your business’s goals and target audience, the better the outcomes it will yield. An effective marketing plan can help navigate your business toward its desired destination. That’s why it’s crucial to carefully select and define the objectives and strategies in your marketing plan to ensure it guides the business toward success.

Let’s break down the different types of marketing plans and what each one entails:

Strategic marketing plans

Strategic marketing plans provide an overarching framework for achieving long-term business goals. They involve analyzing market trends, identifying target markets, and defining the overall marketing strategy.

Tactical marketing plans

Tactical marketing plans focus on implementing specific marketing activities to support the strategic goals. They outline the short-term actions and initiatives required to execute the overall marketing strategy.

Digital marketing plans

Digital marketing plans specifically focus on leveraging digital channels and technologies to reach and engage target audiences. They encompass various online marketing tactics and strategies.

Product launch plans

Product launch plans are designed to successfully introduce new products or services to the marketAre designed to successfully introduce new products or services to the market. They involve comprehensive marketing strategies and tactics to create awareness, generate interest, and drive sales.

Market entry plans

Market entry plans are developed when a business aims to enter a new market or expand into a new geographic region. They involve thorough market research and strategic planning to ensure a successful market entry.

Content marketing plans

Content marketing plans focus on creating and distributing valuable, relevant, and consistent content to attract and engage target audiences. They aim to build brand awareness, establish thought leadership, and drive customer engagement.

Astro standing with outstretched hands in front of the Marketing Cloud newsletter.

Stay up to date on all things marketing.

Sign up for our monthly marketing newsletter to get the latest research, industry insights, and product news delivered straight to your inbox.

The marketing planning process: best practices

Once you have selected the type of marketing plan that aligns with your business objectives, it’s important to understand the process. Developing a marketing plan requires intentional thought, collaboration, and input from all stakeholders to ensure success. That’s why keeping these best practices in mind can help you develop a marketing plan that achieves your business objectives:

Clearly defining business objectives

Set specific, measurable, achievable, relevant, and time-bound (SMART) objectives that align with your overall business goals.

Conducting thorough market research

Gather data and insights about the target market, customer behavior, industry trends, and competitors to inform marketing strategies.

Identifying target audience and segmentation

Define the target audience and segment the market based on relevant criteria to tailor your marketing efforts effectively.

Setting specific marketing goals

Establish measurable goals that align with your business objectives, such as increasing sales, enhancing brand awareness, or improving customer retention.

Developing a comprehensive marketing strategy

Craft a strategic plan that outlines the marketing mix, including product, price, place, and promotion strategies.

Creating a realistic marketing budget

Determine the financial resources required to execute the marketing plan and allocate the budget across different marketing activities and channels

Implementing actionable tactics:

Translate the marketing strategy into actionable initiatives, develop a timeline, assign responsibilities, and ensure clear communication among team members.

Monitoring, measuring, and optimizing:

Continuously monitor the performance of marketing initiatives, measure key performance indicators (KPIs), and make data-driven adjustments to refine the plan.

As an example, let’s consider a fictional business, XYZ Clothing. Their business objectives include expanding their customer base and increasing online revenue. To achieve these objectives, they would set goals to increase brand awareness by 30% within the next six months and achieve a 15% increase in website traffic and a 20% increase in online sales within the next year.

To create an effective marketing plan, they would conduct market research to understand their target market, including demographics, preferences, and competitors in the fashion industry. Then they would identify their unique selling propositions, such as sustainable materials and affordable pricing, and develop a marketing strategy that highlights those advantages and positions XYZ Clothing as a fashionable and eco-friendly brand. They might execute a targeted social media campaign, collaborate with fashion influencers, and promote engaging blog content to drive brand awareness and increase website traffic. Finally, they would continuously monitor the performance of their marketing initiatives to make data-driven adjustments and optimize their strategy. By developing a marketing plan rooted in best practices, XYZ Clothing has set themselves up for success in achieving their business goals.

How to measure and evaluate marketing plan performance

Setting clear goals is crucial for evaluating the success of a marketing plan. Goals provide a benchmark against which a plan’s success can be measured.

KPIs play a vital role in tracking the effectiveness of a marketing plan and identifying opportunities for improvement. Here are some KPIs commonly used in marketing plans:

Conversion rate

Conversion rate is the percentage of website visitors or leads that convert into customers; it indicates the effectiveness of marketing campaigns in driving desired actions.

Customer acquisition cost (CAC)

The customer acquisition cost (CAC) represents the average cost of acquiring a new customer. The CAChelps assess the efficiency of marketing spend and the return on investment (ROI)Opens in a new window.

ROI reflects the profitability of marketing initiatives

ROI reflects the profitability of marketing initiatives, measured by comparing the revenue generated to the cost of marketing efforts. It identifies the financial impact of the marketing plan.

Website traffic

Website traffic captures the number of visitors to a website, indicating the reach and visibility of marketing campaigns and the effectiveness of driving traffic.

Social media engagement

is the level of interaction on social media platforms, such as likes, comments, shares, and followers. This KPI evaluates the effectiveness of social media marketing efforts in building brand awareness and engagement.

The right data is essential for providing insights into customer behavior, preferences, and market trends. By analyzing data, you can make data-driven decisions, improve strategies, and allocate resources more effectively. AI plays a significant role in that process by analyzing vast amounts of data quickly, enabling predictive analytics, and facilitating real-time reporting.

The role of artificial intelligence (AI) in marketing planning

In today’s digital landscape, technology is a key contributor in accelerating the marketing planning process and enabling you to focus on the big picture. AI-driven marketing automation platforms have emerged as powerful tools that streamline repetitive tasks, allowing more time and energy for strategy and creativity in order to facilitate consistent and timely delivery of marketing messages.

AI and Email Marketing

One area where AI-driven marketing automation platforms excel is in email marketing. These platforms can automate the creation, scheduling, and delivery of personalized email campaigns based on customer behavior and segmentation. Using AI algorithms, you can easily optimize email content, subject lines, and send times to maximize engagement while saving valuable time.

AI and Social Media

Social media scheduling is another area where AI-driven marketing automation platforms prove invaluable. These platforms enable you to plan and schedule social media posts across multiple platforms, with AI algorithms analyzing audience engagement patterns and suggesting posting times for maximum reach and engagement. These platforms can monitor social media conversations, track brand mentions, and respond to customer inquiries, all in a streamlined and efficient manner.

AI and campaign management

AI automation also helps facilitate end-to-end campaign management, from planning and execution to tracking and analysis. You can create and manage campaigns across various channels, including search engine marketing, display advertising, and social media advertising—all from a centralized platform. AI algorithms can enhance campaign performance by automatically adjusting bids, targeting, and creative elements based on real-time data and insights.

The integration of data, AI, and customer relationship management (CRM) within Salesforce’s Salesforce Platform empowers you to make data-driven decisions, enhance customer experiences, and drive business growth. It enables you to unlock valuable insights, automate processes, and deliver personalized marketing campaigns that resonate with your customers so you can build stronger relationships, drive customer loyalty, and achieve your marketing objectives more efficiently.

With effective marketing planning as your compass, you have an outline of the direction, objectives, and tactics needed to achieve your business goals. It ensures that you stay on course, make informed decisions, and adjust your strategies as needed. So, let strategy be your guide, creativity your fuel, and data your compass as you embark on your marketing journey.