Hear from Salesforce leaders on how to create and deploy Agentforce agents.

Register now

Accelerate delivery with end-to-end automation for every team.

MuleSoft RPA replaces repetitive tasks with bots that can intelligently process documents, enter data or take actions on the user’s behalf, all without code. Customers now can bring together best-in-class integration, API management and RPA capabilities with hyperscale resilience, universal governance and reuse-at-scale to make the composable business possible.

A MuleSoft RPA product image showing how users can automate any process.

Automate any process for any team.

MuleSoft RPA empowers businesses to automate their data entry and retrieval processes in both legacy and modern applications, streamlining workflows and reducing the incidence of errors. This tool enables businesses to extract data from a wide array of sources such as documents, web pages, emails, spreadsheets and even images, providing a comprehensive data capture solution.

An easy-to-use toolbox comprising OCR, web and image search, REST and many other tools facilitates the configuration and implementation of RPA processes. Pre-built activity steps and templates from a central repository enable businesses to accelerate the time it takes to implement automation processes, increasing overall efficiency.

A MuleSoft RPA product image showing the security options.

Collaborate on a secure and trusted platform.

Empower business and IT teams to collaborate with ease and break silos on every step of your automation journey. Use customisable dashboards to monitor and analyse your automation processes, giving you insights into how your workflows are performing. Customisable alert rules allow you to get immediate notifications when an error occurs in your flow to ensure that you can quickly address any issues that may arise and minimise downtime.

A MuleSoft RPA product image showing how users can automate workflows across Salesforce Clouds and legacy systems.

Scale with end-to-end automation.

MuleSoft RPA offers a highly integrated solution for automating workflows across Salesforce Clouds and legacy systems. This enables admins, business teams and developers to conveniently bring in data and automate every step of their workflows. Every RPA bot created is reusable as an API and can be shared on Anypoint Exchange for easier integration into MuleSoft Anypoint Platform or Salesforce flows. Automation capacity can be scaled up by running processes on multiple RPA bots in parallel, further promoting efficiency and productivity.

A MuleSoft RPA product image showing how users can automate customer moments.

Bring automation to all your customer moments.

Fully integrated with Salesforce Clouds, MuleSoft RPA enables admins, business teams and developers to leverage robotic process automation technology to bring in data or act from any legacy system, making end-to-end automation of every step in a workflow possible.

MuleSoft RPA FAQs.

MuleSoft was founded in 2006, based on the idea that connecting applications should be easy. Today, IT environments are more complex than ever before and MuleSoft has emerged as the leading unified platform for integration, automation and API management and provides easy-to-use tools to connect systems and data from anywhere — on-premises, cloud or hybrid.

Using MuleSoft, both IT and business users can do more with less, quickly creating AI-powered workflows and integrations that enable the creation of efficient growth and differentiated customer experiences.

Robotic process automation (RPA) is a software technology that combines robotics and automation to perform repetitive tasks. RPA is a method for business process automation that uses an application or ‘bot’ that replicates an employee's desktop actions by interacting with an interface in the same way a human would.

RPA is used across industries to automate repetitive business tasks. Most often these use screen scraping as well as other automation techniques to move data from one system or application to another or perform an action.

Because RPA is mainly used for tedious, manual tasks — it is commonly used in roles, functions and business units that spend significant time on these types of processes.

Many people often think that RPA and APIs compete with one another — seeing as APIs allow the systems and datasets to be integrated while RPA scraps the data from one system to another. However, there are situations where an API-led approach could collaborate with RPA as a mechanism to broaden the scope of integration and enable access to more endpoints.

Where business process automation is not yet possible for an API-led approach, RPA may be used. Some examples of this are:

  • A system lacks an API, such as a legacy or on-premises application or a system that is heavily customised for the organisation.
  • There is either delayed investment or lack of investment in the creation of an API for an endpoint — where RPA can be used as a stopgap for temporary access to the system.
  • There are different teams managing automation and integration.