Dreamforce 2024: Key Announcements and a New AI Era with Agentforce
All the biggest news from the largest AI event in the world
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Customer Success Stories
National Trust
“Our partnership with Salesforce has enabled us to truly redefine the member experience which is key to maintaining and deepening a strong relationship with supporters.”
Wyndham
“Our agents now have a consolidated view of the information they need to respond to guests efficiently, accurately, and with better personalization. This helps us serve our key stakeholders: our franchisees, our guests, and our team members.”
Carnegie
“The insights and time we’ve gained by using the technology has allowed us to grow rapidly and continue to innovate in ways that were unimaginable before partnering with Salesforce.”
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Watch: How Agentforce Works
Demos: Agents in Action
Sales Coach Agent
Sales Agent SDR
Service Agent
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Stories & Insights from the Newsroom
Leadership Insights
It won’t just be chatbots or copilots or agents serving business needs — it will be all of them operating as one to shape the future of enterprise IT.
EVP, Salesforce AI Platform
Our vision is bold: to empower one billion agents with Agentforce by the end of 2025. This is what AI is meant to be.
Chair, CEO and Co-Founder, Salesforce
It’s people with AI — it’s not people versus AI. It’s a way of bringing these sorts of complementary skills and intelligence to the table to get even better business outcomes.
Paula GoldmanChief Ethical and Humane Use Officer, Salesforce
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