Make the right decision every time using analytics that go beyond business intelligence software.
Spot opportunities, predict outcomes, get recommendations, and more with CRM Analytics.
Automate Discovery
Discover the story your data has to tell.
Automatically find simple answers to complex business questions in your data. Learn what happened, why it happened, what will happen, and what to do about it with transparent, understandable AI models.
Focus On Outcomes
Identify how to achieve all of your business goals.
Get the exact information you need by tailoring analytics to your business. Improve any business outcome with precise recommendations and specific guidance.
Unify on one platform
Visualise your entire business on a single screen.
Avoid needing multiple systems and logins. Create complete visualisations, predictions, insights, and more by bringing all your data — even from external systems — onto a single platform.
Take Instant Action
Always know the specific steps to take next.
Take instant action from the point of insight, like collaborating in Chatter, updating records, and sharing dashboards.
Build With Clicks
Easily create AI models, dashboards, and more.
Don't spend hours coding, or waiting in the IT queue. Create advanced experiences quickly by using easily customisable templates, third-party apps, or custom-built dashboards.
Customer Success Spotlight
See how companies of every size and industry are discovering new ways to grow with CRM Analytics.
“With Salesforce, we can help more customers ship critical packages quickly and easily.”
Pricing
Help your team find answers instantly.
Sales Cloud Einstein
Sales Cloud Einstein
Enhance Sales Cloud with advanced analytics, AI, and more
£
40
/user/month*
(billed annually)
(billed annually)
Einstein Predictions
Einstein Predictions
Automated discovery and predictive insights
£
60
user/month*
(billed annually)
(billed annually)
CRM Analytics Plus
CRM Analytics Plus
Advanced analytics platform with AI built in
£
132
user/month*
(billed annually)
(billed annually)
* All per user products require an annual contract.
