Salesforce delivers Customer Success.

With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation and create greater customer success. See how.

Customer Success with Agentforce

Customer Success with Data Cloud

Customer success with Salesforce Platform

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Customer Story

Bionic boosts small business support with always-on help with Agentforce.

AI agents handle first customer contact so reps have more time for 1:1 support.
Customer Story

Capita scales high-volume recruitment with Gen AI and Agentforce.

Learn how Capita will improve candidate engagement and streamline the hiring and recruitment process with Agentforce.
Customer Story

Connected member data helps Quintessentially personalise every interaction

Connected member data helps Quintessentially personalise every interaction and boost member satisfaction.
Customer Story

Agentforce will help Formula 1 speed up service response by 80%.

Learn how F1 is driving fan growth with more personalized service for millions.
Customer Story

Agentforce will help Formula 1 speed up service response by 80%.

Learn how F1 is driving fan growth with more personalised service for millions.
Customer Story

Secret Escapes will deliver fast, 24/7 support with Agentforce.

Autonomous agents will deliver on-demand support for travellers — with a personalised touch.
Customer Story

The Adecco Group connects 1:1 with each job seeker with Agentforce.

Learn how their agent-first approach will help them build meaningful connections at scale.
Customer Story

Freshfields rises to the digital challenge

Learn how greater personalisation, automation, and integration are helping the global law firm deliver an exceptional client experience
Customer Story

Two U.K. police forces transform victim support for 5 million citizens.

Thames Valley Police and Hampshire & Isle of Wight Constabulary personalise digital support.
Customer Story

Northern Trains builds stronger relationships with 1M+ passengers

Learn how Northern Trains halves the time to productivity and drives revenue growth with AI and automation
Customer Story

Simplyhealth cuts email response times by up to 90% to transform customer support.

Generative AI creates email replies for FAQs to give agents more time for complex work.
Customer Story

Team GB increases fan engagement by 46% ahead of Olympic Games

Learn how to make lifelong connections with your audience with personalisation