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Partner Relationship Management

Grow revenue by extending the power of Salesforce across your partner ecosystem. Build personalized partner experiences on a single integrated platform. Win with outcomes-based onboarding and branded marketing assets. Guide faster partner selling with AI insights. Automate fund requests and discounting. Ensure ongoing success with partner relationship management software built on the #1 AI CRM.

Enable everyone from resellers, brokers, and beyond with a complete partner relationship management software.

Grow loyalty and close more deals with an engaging and easy-to-use partner experience — from initial onboarding to closing and servicing deals.

Tailor every partner experience to generate revenue.

Personalise the partner experience based on each user's needs with easy-to-build templates and drag and drop tools. Keep partners engaged with updated, relevant content, from enablement to AI-driven deal insights and Next Best Actions. Help partners stay on track toward revenue achievement with individualised partner scorecards — all while staying on brand.

A partner portal template hias Eintein recommendations, closed won graph, and scoreboard. A pop out has template components.

Capture attention, maintain consistent engagement, and motivate long-term success with Partner Tracks. Guide partners the moment they enter the portal with clickable walk-throughs. Steer partners to deliver revenue growth by tying revenue generation to achievable milestones and outcomes-based programs. Serve up the necessary resources, goals, and assets with easy-to-navigate programs that ramp, develop, and grow partners.

A partner's marketing hub has campaign and request mdf options and windows show campaign message info and email templates.
A partner portal template hias Eintein recommendations, closed won graph, and scoreboard. A pop out has template components.
A partner's marketing hub has campaign and request mdf options and windows show campaign message info and email templates.

Accelerate partner productivity with automation and AI.

Drive demand with the help of partners. Get partner marketing projects off the ground fast with pre-built, approved marketing journeys and co-branded marketing assets that they can tap into on their own. Make it easier for partners to execute marketing tactics with simple requests for marketing funds and campaign approval. Approve requests and campaigns right from Salesforce.

A partner marketing dashboard has options to view campaigns and request MDF, edit and request a discount, and edit an email.

Reduce the friction of partner selling with lead routing and Einstein Lead and Opportunity Scoring. Ensure that the right leads are easy for partners to see and start working. Accelerate deals with Pipeline Inspection for partners. Implement approval workflows for proposals and discounting using CPQ, tailored to each partner.

Pop outs show a partner's lead inbox and discount request. A window shows opportunities closing this month and score.
A partner marketing dashboard has options to view campaigns and request MDF, edit and request a discount, and edit an email.
Pop outs show a partner's lead inbox and discount request. A window shows opportunities closing this month and score.

Set partners up for success with insights and support.

Get visibility into deal progress and update partner selling data from any CRM using Partner Connect. Make it easy for partners to securely work and track deals as they progress by allowing teams to pull specific deals from PRM into their CRM. Give everyone automated, real-time updates on co-selling deals across multiple CRMs. Maintain data integrity and decrease duplication of efforts with easy-to-set-up data mapping.

Windows show a Partner Connect screen with dropdown to choose partner, CRM lead export, and lead leads based on company.

Activate partner selling with out-of-the-box dashboards and reports specifically for them. Give them access to Einstein-generated insights about pipeline and revenue potential. Connect insights to actual deals and guide partners with steps to take to achieve more wins. Track partner leads and opportunities right in Sales Cloud.

Windows show a partner dashboards drop down, a channel manager dashboard dropdown, and Einstein recs with next steps.

Help partners sell by giving them quick access to the knowledge they need to answer buyer questions. Provide answers to commonly asked questions with generative AI-powered search using existing knowledge bases. Scale that support with AI-powered chatbots. Automatically route cases to the right agent when needed. Allow partners to access selling support from any device.

A partner support window has a search for "Request Marketing Funds," a pop out with Einstein answers, and a chat window.
Windows show a Partner Connect screen with dropdown to choose partner, CRM lead export, and lead leads based on company.
Windows show a partner dashboards drop down, a channel manager dashboard dropdown, and Einstein recs with next steps.
A partner support window has a search for "Request Marketing Funds," a pop out with Einstein answers, and a chat window.

Get the most out of Partner Relationship Management software with partner apps and experts.

Accelerate revenue growth with thousands of pre-built and consultant offerings on AppExchange. Check them out today.

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Frequently asked questions.

Partner relationship management (PRM) is the process of managing the relationships and interactions between a company and its partners, such as resellers, distributors, and agents. It involves collaborating with partners to increase sales and revenue, improve customer experience, and enhance market reach.

Yes! With the new PRM for Slack App, engaging and collaborating with your partners has never been easier. Learn more about the app here.

Partner relationship management software is a tool that helps businesses manage their partner relationships and interactions. It enables businesses to collaborate with partners on sales and marketing activities, track partner performance, and provide partner training and support.

PRM software offers several benefits, such as increased partner engagement, improved partner performance, enhanced collaboration between businesses and partners, streamlined partner onboarding and training, and improved visibility into partner activities and performance.

Channel sales refers to the process of selling products or services through third-party partners, such as resellers, distributors, or agents, rather than through a company's own sales team. It is a common sales strategy used by many businesses to expand their market reach and increase sales.