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Salesforce Resource Centre.
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State of Sales Report
report
State of Sales Report.
Discover the latest insights driving productivity and efficiency for more than 7,700 sales professionals.
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State of Sales Report
State of Service Report, Fifth Edition
Report
State of Service Report.
What 8,000+ agents and leaders are saying about the state of customer service.
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State of Service
9th Edition State of Marketing Report
Report
9th Edition: State of Marketing.
Discover the trends on AI, data, and personalisation with insights from nearly 5,000 marketers worldwide.
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9th Edition State of Marketing Report
Discover featured resources on the hottest topics.
Customer Engagement Resources
CUSTOMER ENGAGEMENT
Boost engagement by delivering the experiences your customers want.
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Customer Engagement Resources
Top Digital Innovation Resources
DIGITAL TRANSFORMATION
Unite sales, service, marketing, IT, and commerce.
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Top Digital Innovation Resources
Artificial Intelligence (AI) Resources
ARTIFICIAL INTELLIGENCE
Boost productivity and make customers happier with AI.
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Artificial Intelligence (AI) Resources
Future of Work Resources
FUTURE OF WORK
Prepare your workforce for the future.
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Future of Work Resources
Business as a Platform for Change Resources
Business as a platform for change
Make your business a force for change.
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Business as a Platform for Change Resources
Sustainability Resources
Sustainability
All the help you need to go net zero now.
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Sustainability Resources
Find resources tailored to your role.
Top Sales Resources: Free Articles, Videos & Tips
SALES
Discover sales best practices that build lasting customer relationships.
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Top Sales Resources: Free Articles, Videos & Tips
Top Free Resources for Customer Service
SERVICE
Turn every service engagement into customer happiness.
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Top Free Resources for Customer Service
Marketing Resources: Free Articles, Videos & Tips
MARKETING
Transform your marketing into next-level customer experiences.
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Marketing Resources: Free Articles, Videos & Tips
Top E-Commerce Resources: Free Articles, Videos & Tips
Commerce
Connect commerce to the entire customer experience.
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Top E-Commerce Resources: Free Articles, Videos & Tips
Top IT Resources: Free Articles, Videos & Tips
IT and App Dev
Keep pace with the ever-changing IT landscape.
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Top IT Resources: Free Articles, Videos & Tips
SMB Resources: Free Articles, Videos & Tips
Small Business
Explore research and resources to grow your small business.
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SMB Resources: Free Articles, Videos & Tips
Find resources related to your industry.
Top Retail Articles and Resources
RETAIL AND CONSUMER GOODS
Learn how to power personalised shopping experiences.
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Top Retail Articles and Resources
Financial Services
FINANCIAL SERVICES
Innovate at the speed of changing markets.
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Financial Services
Manufacturing
Manufacturing and Automotive
Create something no factory can produce: great relationships.
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Manufacturing
Best Travel and Hospitality Resources
Travel, Transport and Hospitality
Discover how Travel, Transport & Hospitality brands are using Salesforce.
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Best Travel and Hospitality Resources
Salesforce Content Hub: Free Media Resources
Communications and Media
Go from mass media to personalised content.
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Salesforce Content Hub: Free Media Resources
Top Energy and Utilities Articles and Resources
Energy and Utilities
Energy & Utility companies deliver fast, innovative and seamless experiences.
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Salesforce Content Hub: Free Media Resources
Salesforce Content Hub: Free Business Services Resources
Business Services
A connected 360° vision for Business Services.
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Salesforce Content Hub: Free Business Services Resources
High Tech
Technology
Empower your high tech team with a single, 360-degree view of your customer.
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High Tech
Best Health and Life Sciences Resources
Healthcare and Life Sciences
Improve health outcomes, patient relationship management and processes.
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Best Health and Life Sciences Resources
Government CRM: CRM for the Public Sector
Government
Connect government and tech for better public service.
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Government CRM: CRM for the Public Sector
Discover topics that matter, in your favorite format.
Salesforce Content Hub: Free Articles & Resources
ARTICLES
Get articles, insights, and real-world stories on trends in tech.
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Salesforce Content Hub: Free Articles & Resources
Top Technology Guides & Resources
GUIDES
Check out playbooks that help you map your path to success.
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Top Technology Guides & Resources
Top Technology Research & Reports
RESEARCH AND REPORTS
Read our latest peer-reviewed research and data insights.
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Top Technology Research & Reports
Video Resources: Sales, Service & More
VIDEOS
Watch tutorials, interviews with experts, and more.
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Video Resources: Sales, Service & More
Webinars
WEBINARS
Access our free on-demand webinars.
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Webinars
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