Harness your data and put people first.
Increase client trust, recruit and retain the right talent and unify your digital transformation with the Salesforce Platform, a CRM suite for professional services.
Industry leaders build vibrant work cultures with Salesforce.
Salesforce helps professional services firms accelerate growth.
33
%
increase in employee productivity
Firms reported greater employee productivity after implementing Salesforce.*
31
%
improvement in client satisfaction
Firms reported increased customer satisfaction after implementing Salesforce.*
28
%
increase in sales revenue
Firms reported an improvement in sales revenue after implementing Salesforce.*
* Source: FY24 Customer Success Metrics
Deliver digital tools and people-focused experiences for your employees and your clients with Salesforce for Professional Services.
Accounting, Tax and Audit
Harness real-time unified customer data and AI to deliver more insight for your business, accelerate collaboration, increase productivity and build deeper client relationships.
Consulting
Accelerate value for the firm through real-time collaboration across practice groups and clients, AI-driven productivity and a unified client experience.
Staffing and Recruiting
Streamline recruiting, place talent faster and wow your clients with personalised experiences and task automation on an AI-powered unified platform.
Unite your firm around a shared view of every client.
Salesforce Platform
Personalise every experience along the client journey with real-time data and trusted AI, on the world's #1 CRM built for professional services.
Maximise ROI with the #1 Success Ecosystem.
From support, expert guidance and resources to our partners on AppExchange, the Success Ecosystem is here to help you unlock the full power of your full investment.
Keep up with the latest professional services trends, insights and conversations.
Ready to take the next step with the world's #1 AI CRM for professional services?
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Salesforce for professional services FAQs
Customer relationship management (CRM) is a system that provides professional services firms a way to manage their client interactions across sales, customer service and marketing, as a means to stay connected, streamline processes and improve profitability.
Consider your specific business needs. Salesforce can empower firms with an integrated CRM platform that helps you to exceed client expectations to drive revenue growth and innovation.
CRM provides firms with a 360 degree unified client profile so they can deliver a best-in-class client experience with proactive, data-driven guidance, shift focus to high-value activities by streamlining operations with automation and AI and drive innovative growth grounded in new technology.
Salesforce is consistently ranked the #1 CRM provider every year by a variety of organisations. Salesforce has professional services customers that include the largest enterprises as well as small- and medium-sized businesses.
