SALESFORCE FOR TECHNOLOGY

Pioneer with a CRM for the high tech industry that automates intelligent processes.

Salesforce's solutions can help technology companies improve XaaS business models, customer service, data analytics, and more.

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Reduce costs and deliver more predictable revenue streams in real-time.

 
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Solution

Drive Recurring Revenue.

Build predictable revenue with an anything as a service (XaaS) model. Unlock innovation and improve efficiency by aligning teams and technology.
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How it Works.

 

Attract and engage ideal customers.

Connect with high-value customers using strategic segmentation and predictive intelligence.

Simplify the sales process.

Improve sales productivity with automation and simplified pricing to meet customers’ needs.

Optimise the customer experience in technology.

Increase customer lifetime value with personalised, data-driven service.
 

What's included.

 
  • Marketing Cloud builds trusted relationships at scale with multi-channel marketing automation, segmentation, and personalisation.
  • Sales Cloud develops end-to-end opportunity management from ecommerce and basic customer relationship management (CRM) to quoting and billing.
 
  • Service Cloud drives retention and upsells with multi-channel support, 360-degree customer views, and personalised service offerings.
  • Tableau Analytics helps your entire team find important answers and start making data-driven decisions.
 

Salesforce brings companies and customers together.

 
Salesforce can unite your technology business' marketing, sales, commerce, service, and IT teams from anywhere with Customer 360 — one integrated CRM platform that powers our entire suite of connected apps. With Customer 360, you can focus on what’s important — including delivering exceptional customer experiences.
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Daniel Hoy, Director of Strategic Partnerships, Egress

“With Salesforce, we can enhance the customer experience, ensuring we protect more businesses and the data they share.”

Daniel Hoy

Director of Strategic Partnerships, Egress
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Leading technology companies succeed with Salesforce.

 
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Amazon Web Services' logo, showing the black letters aws sitting above Amazon's orange arrow.
Audioboom's logo, showing the word Audioboom in black text next to a blue circle with white lines overlaid that form the shape of a triangular play button.
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Frequently Asked Questions.

 

What is high tech marketing?

High tech marketing can refer to using advanced technology to conduct marketing activities or the marketing of technology. Salesforce provides solutions for both.

In terms of marketing a technology company, high tech businesses can use a customer relationship system (CRM) like Salesforce to collect, unify, and analyse data and identify marketing insights.

What is tech data?

Tech data is all of the data that technology companies accumulate. This includes customer information, such as their contact details, interactions with service support, and behaviour.

Salesforce's high tech CRM solution can be used to gather all of this data in one place. With a 360-degree view of each technology customer, high tech companies can improve their service.

What is a technology solution?

A technology solution usually refers to programs or software that are sold together to form a package.

Salesforce offers the 'Drive recurring revenue' solution for technology companies. This includes Marketing Cloud, Sales Cloud, Service Cloud, and Tableau Analytics. These products work together to help businesses build predictable revenue.

 
 

The latest resources for technology.

 
Cover of ebook "The Power of Data in High Tech to Drive Smarter Decisions".

Report

How to become faster, more relevant, and agile with data-led decisions.

The Power of data in High Tech to drive smarter decisions
Cover of report "The great Saas Shift".

Report

Transform your business into a software as a service (SaaS) powerhouse.

The Great Saas Shift
Cover of report "Trends in High Tech".

Report

Discover where the high tech industry stands — and where it may be going.

Key trends reinventing customer and employee experience for High Tech industries