Retail

Featured Voices

Our holiday shopping predictions show a challenging season ahead for shoppers and retailers. Learn how you can drive more sales.

Salesforce Staff

With the potential benefits of AI evolving daily, World Tour Essentials Melbourne is your chance to see the latest ways that CRM + AI + Data + Trust can transform how you connect with customers and grow your bottom line.

A photo of a shopper carrying shopping bags and a mobile phone, walking down the street: holiday shopping predictions.

Caila Schwartz

Consumers are saving more and spending less, according to our research. But savvy retailers can keep current customers happy by using data and AI to create excellent customer experiences.

Salesforce Staff

The latest edition of Saleforce’s annual State of Connected Customer Report finds that customers expect retailers to have a clear brand purpose now more than ever before. Here's why customer experiences have changed and how retailers can show they’re walking the talk.

Joshua Sparks

Joshua Sparks, M.J. Bale’s Head of Innovation, Marketing and Growth shares how other brands can accelerate their journey towards net zero.

Salesforce Staff

At the latest Retail and Consumer Goods Summit, we discussed how brands can stay ahead of the curve. Here are three tangible takeaways you can apply to your business.

Salesforce Staff

Discover how one of Australia's most recognisable activewear brands had two of its highest sales days in its 30-year history after partnering with Salesforce to deliver global business growth.

Salesforce Staff

Marcella Larsen shares how global supply chain disruptions are affecting Australia’s retail industry and provides tips on how retailers can communicate delays with customers.

Salesforce Staff

A new business revolution is taking shape, and it’s coming in the form of the ‘phygital’ experience. But what exactly does this odd-sounding term mean and how can you harness its potential to take your brand to the next level? Here, we explain the role of ‘phygital’ in the evolving business landscape and how it’s set to only get bigger.

Salesforce Staff

Excitement levels were high for Salesforce’s Industries Summit: Retail, Consumer Goods and Manufacturing and Financial Services.

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Retail

Featured Voices

Holiday Shopping Will Look Different This Year as Shoppers Take on More Debt

The Future of AI is at World Tour Essentials Melbourne

Keep Your Loyal Customers Closer: 5 Holiday Shopping Predictions

Putting Brand Purpose Into Practice: A Handy Guide for Retailers

The Way to Net Zero: M.J. Bale’s Success Through Purpose and Profit

Three Retail and Consumer Goods Trends You Need to Be Across

Lorna Jane’s 3-Step Approach to Reaching Global Business Growth

How to Communicate Supply Chain Issues to Your Customers

What Is ‘Phygital’? 4 Examples of Trailblazers Getting It Right

Dreamforce to You Industries Summit 2021: 8 Best Moments

Retail

Featured Voices

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