Skip to content
Discover the digital trends being navigated now.
See insights and trends from consumers, marketers, and professionals.
What’s next in a digital-first world? Find out in our “Digital Trends Report,” where you’ll learn why:
72% of marketers say meeting customer expectations is more difficult than a year ago
79% of service professionals say it’s impossible to provide great service without full customer context
80% of customers say the experience a company provides is as important as its products or services
Questions? Call us at
1-800-667-6389
.
Sign up once and unlock all our resources.
First name
Enter your first name
Last name
Enter your last name
Job title
Enter your title
Email
Enter a valid email address
Company
Enter your company name
Employees
1 - 20 employees
21 - 200 employees
201 - 10,000 employees
10,001+ employees
Employees
Select the number of employees
Phone
Enter a valid phone number
Country/Region
Country/Region
Select your country
State/Province
State/Province
Select your state/province
Agree to all disclosures below.
Yes, I would like to receive marketing communications regarding Salesforce products, services, and events. I can unsubscribe at a later time.
By registering I confirm that I have read and agree to the
Privacy Statement
.
This field is required.
Please Complete Captcha
download now
*Source: Salesforce Customer Success Metrics Survey, conducted 2015-2019 among 7000+ customers randomly selected. Response sizes per question vary.
